Destiny Hernandez
New York,NY
Summary
Dynamic and detail-oriented professional with extensive experience at Whole Foods Market, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through effective product selection and efficient order preparation. Strong team collaborator committed to achieving sales goals while maintaining high standards of store presentation.
Overview
6
6
years of professional experience
Work History
In Store Shopper
Whole Foods Market
Brooklyn, New York
11.2024 - 02.2025
- Assisted customers with product selection and answered inquiries about store offerings.
- Stocked shelves with merchandise and ensured proper product placement for visibility.
- Maintained cleanliness and organization of the store to enhance customer experience.
- Selected grocery items based on customer preferences and order specifications.
- Navigated store layout efficiently to locate products quickly.
- Assisted customers with inquiries about product availability and location.
- Prepared grocery orders for pickup or delivery with attention to detail.
Sales Associate/Retail Stock Associate
A Sneaker City
New York, New York
12.2023 - 08.2024
- Assisted customers in selecting products and providing product knowledge.
- Maintained cleanliness and organization of merchandise displays.
- Processed transactions accurately using point-of-sale systems.
- Stocked shelves with merchandise to ensure product availability and organization.
- Assisted in maintaining store cleanliness and presentation standards throughout the sales floor.
- Collaborated with team members to rotate products and minimize spoilage.
Sales Representative
Verizon Wireless
The Bronx, New York
11.2022 - 12.2023
- Engaged customers by providing product information and answering inquiries.
- Assisted in maintaining accurate inventory levels and product displays.
- Processed customer transactions using point-of-sale systems efficiently.
- Collaborated with team members to meet sales goals and objectives.
- Developed key customer relationships to increase sales.
Cashier /Grocery Shopper
Stop and Shop Supermarket
New York, New York
05.2020 - 04.2021
- Balanced daily transactions on a computerized point-of-sale system.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Selected grocery items based on customer preferences and order specifications.
FRONT DESK AGENT |
MRC HOTEL
New York, New York
03.2019 - 02.2020
- Greeted guests warmly and checked in arrivals efficiently.
- Managed reservations using hotel management software effectively.
- Assisted guests with inquiries and provided local area information.
- Maintained front desk appearance and organized materials for guest use.
Education
High School Diploma -
Longwood Preparatory Academy
The Bronx, NY06-2023
Skills
- Customer service
- Inventory management
- Product selection
- Point-of-sale operations
- Order preparation
- Team collaboration
Timeline
In Store Shopper
Whole Foods Market
11.2024 - 02.2025
Sales Associate/Retail Stock Associate
A Sneaker City
12.2023 - 08.2024
Sales Representative
Verizon Wireless
11.2022 - 12.2023
Cashier /Grocery Shopper
Stop and Shop Supermarket
05.2020 - 04.2021
FRONT DESK AGENT |
MRC HOTEL
03.2019 - 02.2020
High School Diploma -
Longwood Preparatory Academy