Summary
Overview
Work History
Skills
Timeline
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Destiny Hill

Windsor Mills,MD

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience

Work History

Slot Attendant

Live! Casino & Hotel
04.2023 - 09.2024
  • Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
  • Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
  • Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
  • Connected with guests on personal level to build loyalty.

Crew Member

Krystal's Restaurant
01.2022 - 03.2023
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier

Harvey's Supermarket
04.2020 - 10.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Skills

Quick Learner

Strong Communication Skills

Patience and Empathy

Efficient multitasking

Timeline

Slot Attendant

Live! Casino & Hotel
04.2023 - 09.2024

Crew Member

Krystal's Restaurant
01.2022 - 03.2023

Cashier

Harvey's Supermarket
04.2020 - 10.2022
Destiny Hill