Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Crew Member
McDonald's Restaurant
McFarland, WI
07.2022 - Current
Greeted customers upon arrival, provided menus and answered questions regarding menu items.
Provided excellent customer service to maintain a positive atmosphere for guests.
Assisted management team with inventory counts of food products and beverage supplies.
Resolved customer complaints in a professional manner.
Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
Wiped down tables and equipment, swept and refilled stock.
Developed and implemented strategies to increase customer satisfaction and loyalty.
Coached, mentored and trained team members in order to improve their job performance.
Established processes to ensure efficient workflow throughout the organization.
Provided leadership during times of organizational change or crisis situations.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Trained employees on additional job positions to maintain coverage of roles.
Exercised good judgment and decision-making in escalating concerns and resolving issues.
Game Changer
Rape Crisis Center.
Madison , WI
09.2021 - 10.2022
Conducted research on topics related to the presentation content.
Provided creative input on how best to present information visually.
Optimized visuals by adjusting colors, fonts, sizes, shapes.
Compiled data into charts, graphs, and diagrams for easy reference.
Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Coordinated campaigns to raise awareness of current issues facing the community.
Developed strategies for amplifying the voices of marginalized communities.
Education
Mcfarland High School
Mcfarland, WI
Skills
Menu Memorization
Customer Service
Customer Engagement
Order Management
Team Contributions
Workplace Efficiency
Complex Problem-Solving
Visual Communication
Crew Leadership
Supplies Monitoring and Restocking
Heavy Lifting
Pet Care Experience
I currently have experience caring for multiple pets, including two dogs - one of which is a puppy and the other is middle-aged at 5 years old. I have also cared for a senior dog in the past, which has provided me with valuable insights into their specific needs. Additionally, I have a background in caring for reptiles, as I currently own a blue tongue skink.