Dedicated customer service professional with strong skills in communication and cash handling. Known for maintaining a welcoming atmosphere and ensuring customer satisfaction.
Overview
7
7
years of professional experience
Work History
Host/ Expo
Mamas Farmhouse
Pigeon Forge, TN
06.2025 - Current
HOST:
Greeted and seated guests, ensuring a welcoming atmosphere.
Monitored seating area and checked restrooms regularly to keep spotless.
Completed daily side work and opening and closing duties without fail.
EXPO:
Delivered food efficiently to tables, ensuring timely service and customer satisfaction.
Help servers with up keeping ice, cups, and silverware
Shift Leader
Dunkin'
Sevierville, TN
04.2022 - 05.2026
Supervised daily operations to ensure efficient workflow and high-quality service.
Trained new team members on customer service standards and operational procedures.
Resolved customer complaints and issues
Greeted customers entering store and responded promptly to customer needs.
Cashier
McDonald's
Pigeon Forge, TN
09.2019 - 04.2022
Maintained cleanliness and organization of dining area and service stations.
Operated cash register for cash and credit card transactions with excellent accuracy levels.
Welcomed customers and helped determine their needs.
Learned duties for various positions and provided backup at key times.