Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Ketelsen

Boulder,CO

Summary

Engaging Sales Associate committed to providing outstanding customer service and maximizing sales. Focused on team support and customer relationship building. Persuasive and friendly individual poised to consistently exceed performance standards and sales targets.

Overview

3
3
years of professional experience

Work History

Host/ Expo

Backcountry Taphouse
Boulder, CO
12.2024 - 05.2025
  • Provided customers with accurate wait times and monitored the waiting list.
  • Managed dining room layout to maximize the efficiency of staff members.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Greeted guests upon arrival and provided them with menus.
  • Ensured compliance with health and safety regulations within the restaurant.

Receptionist

Mountain States Hand & Physical Therapy
Louisville, CO
08.2022 - 05.2024
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Verified visitors' identification cards before allowing access to the building.

Server

Ethos Vegan Kitchen Inc.
Winter Park, FL
01.2022 - 08.2022
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.

Sales Associate

Apenberry's Garden
Winter Park, FL
01.2022 - 08.2022
  • Greeted customers and provided exceptional customer service.
  • Provided advice on how to care for plants and landscaping solutions.
  • Performed regular maintenance of the garden center, including watering, weeding, pruning, and fertilizing plants.
  • Organized and restocked shelves to ensure a neat, presentable display area.
  • Assisted customers with plant selection and purchase decisions.

Education

Bachelor of Arts - Organizational Communication

Florida International University
Miami, FL
07-2026

Skills

  • Clerical Support
  • Front-of-house organization
  • Data Entry
  • Scheduling
  • Food inspection
  • Table Setting
  • Table Bussing
  • Office Management
  • File Management
  • Upselling

Timeline

Host/ Expo

Backcountry Taphouse
12.2024 - 05.2025

Receptionist

Mountain States Hand & Physical Therapy
08.2022 - 05.2024

Server

Ethos Vegan Kitchen Inc.
01.2022 - 08.2022

Sales Associate

Apenberry's Garden
01.2022 - 08.2022

Bachelor of Arts - Organizational Communication

Florida International University

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Hannah Ketelsen