Destiny Jordan
Eastpointe,MI
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.
Overview
3
3
years of professional experience
Work History
CNA
FREEDOM VILLA INC
WATERFORD
10.2023 - Current
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Team Member
Dollar Tree
06.2022 - 06.2022
- Help in the production of wiring assemblies
- Maintain production equipment and machinery
- Complete production reports to communicate team production level to management
- Package finished products and prepare them for shipment.
Team Member
Little Caesars
04.2022 - 06.2022
- Perform quality checks on products and parts
- Review work orders and blueprints to ensure work is performed according to specifications
- Rotate through all the tasks required in a particular production process.
Education
Associate of Science - Medical Administration Assistant
UMA
Florida, NY11-2025
High School Diploma -
Detroit Job Corps
Detroit03.2023
Office Administration -
Detroit Jobcorps
Detroit, MI03-2023
CNA
Detroit Jobcorps
Detroit, MI03-2023
Skills
- Active listening
- Social
- Assisting and Caring for Others
- Providing personal assistance, medical attention
- Emotional support
- Personal care
- Supporting personal needs
- Observing responses
- Responding to emergencies
- Efficient and reliable team player
- Patient Management
- Interpersonal skills
- Customer service
- Customer service process improvement
- Adherence to high customer service standards
- Customer service experience
- Sales and customer service
Reference
Fai cheluka
(248) 403-1006
Education
Detroit, MI,Detroit
Timeline
CNA
FREEDOM VILLA INC
10.2023 - Current
Team Member
Dollar Tree
06.2022 - 06.2022
Team Member
Little Caesars
04.2022 - 06.2022
Associate of Science - Medical Administration Assistant
UMA
High School Diploma -
Detroit Job Corps
Office Administration -
Detroit Jobcorps
CNA
Detroit Jobcorps