Experienced hospitality professional with a proven track record in casual and upscale dining settings. Recognized for exceptional guest relations skills, extensive wine pairing knowledge, and refined service techniques. Thrives in high pressure environments, demonstrating a deep understanding of fine dining etiquette and service protocols. Reliable team player dedicated to enhancing the guest experience through top notch service and meticulous attention to detail.
Overview
3
3
years of professional experience
Work History
Fine Dining Server
Streamsong Golf Resort - Pub 59 & Canyon Lake Steakhouse
03.2024 - Current
- Deliver elevated dining experiences at a premier steakhouse, specializing in steak and wine pairings.
- Guide guests through curated wine selections, offering thoughtful pairings to complement their meal and enhance their overall experience.
- Master the steps of service, including warm greeting, menu knowledge, suggestive selling, timely course pacing, wine presentation and service, and gracious farewells.
- Communicate guest preferences and dietary needs with kitchen staff to ensure seamless service.
- Balance fine dining expectations with friendly, approachable service to create memorable moments for guests.
- Maintain a professional atmosphere by upholding luxury service standards and a polished demeanor.
- Trusted to handle VIP guests and large parties due to consistency, grace under pressure, and attention to detail.
Restaurant Server
Pioneer Restaurant
02.2023 - 03.2024
- Delivered friendly and efficient service in a fast-paced environment.
- Maintained a clean, welcoming space and ensured guest satisfaction.
- Followed food safety protocols and consistently received positive guest feedback.
Sandwich Artist
Subway
03.2022 - 08.2022
- Managed food prep, baking, and cashier duties while ensuring a clean and customer-focused environment.
- Practiced clear communication and upheld brand standards.
Education
High School Diploma - undefined
South Florida State College
Bowling Green, FL
02.2023
Skills
Fine dining service & etiquette
Wine & food pairing recommendations
Knowledge of steps of service (greeting, order taking, wine service, timing, guest check-back, etc)
Excellent communication and interpersonal skills
Team collaboration & kitchen coordination
Time management & multitasking
Upselling & guest satisfaction strategies
POS system proficiency
Languages
English
Native or Bilingual
Timeline
Fine Dining Server
Streamsong Golf Resort - Pub 59 & Canyon Lake Steakhouse