Destiny Ketchen
Mechanic Falls,ME
Summary
Skilled in both emotional support and laboratory techniques, I've excelled as a Crisis Counselor Volunteer at Crisis Text Line and a Senior Laboratory Technician at Nittobo America Inc. Leveraging empathy and critical thinking, I've effectively managed crisis situations and streamlined plasma purification processes, demonstrating a profound impact on both mental health awareness and scientific outcomes.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crisis Counselor Volunteer
Crisis Text Line
11.2024 - Current
- Referred individuals to outside resources and services for additional support.
- Advised clients on how to manage their emotions effectively through positive coping strategies such as mindfulness techniques and cognitive behavioral therapy.
- Responded to crisis situations when severe mental health and behavioral issues arose.
- Demonstrated cultural sensitivity when interacting with diverse populations from different backgrounds.
- Listened to personal stories, asked probing questions and offered knowledgeable advice for different situations.
- Offered emotional support to clients during difficult times by listening attentively and responding compassionately.
Senior Laboratory Technician
Nittobo America Inc.
Portland, ME
05.2024 - Current
- Create buffers requested by R&D, Manufacturing, and QC departments by following the standard operating procedure.
- Operate and maintain laboratory equipment, such as pH meters, scales, and mixers.
- Assist in the inventory management of chemicals and reagents, ensuring adequate supplies are available.
- Purify plasma through analysis, pooling of antiserum, gamma fractionation, defibrination/delipidation, affinity chromatography, and immunoelectrophoresis.
Laboratory Technician
Nittobo America Inc.
Portland, ME
08.2022 - 05.2024
- Manufacturing buffers, laboratory procedures for purification of plasma.
- Washing proper lab equipment, and properly placing it in the correct places.
Education
Master of Science - Applied Psychology
Husson University
Bangor, ME05-2026
Bachelor of Science - Health Sciences
University of Southern Maine
Portland, ME05-2024
Skills
- Suicide prevention
- Empathy display
- Mental health awareness
- Emotional support
- Critical thinking proficiency
- Interpersonal and written communication
- Laboratory safety protocols
- Anatomy and physiology
- Microscopy techniques
Certification
- Certified Crisis Counselor
Timeline
Crisis Counselor Volunteer
Crisis Text Line
11.2024 - Current
Senior Laboratory Technician
Nittobo America Inc.
05.2024 - Current
Laboratory Technician
Nittobo America Inc.
08.2022 - 05.2024
Master of Science - Applied Psychology
Husson University
Bachelor of Science - Health Sciences
University of Southern Maine
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