Destiny Knight-Link
Miami
Summary
Detail-oriented Medical Assistant with entry-level experience supporting healthcare teams in fast-paced environments. Skilled in patient intake, vital signs assessment, medical documentation, appointment scheduling, and electronic health records management. Delivers high-quality patient care while maintaining accuracy and compliance with regulations, enhancing clinic operations and patient experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Package Handler
UPS
Doral
04.2026 - Current
- Loaded and unloaded packages from delivery vehicles with manual and powered equipment.
- Loaded and unloaded trucks following established safety protocols.
- Operated material handling equipment to move packages safely.
- Scanned and sorted packages by destination and service type, facilitating efficient order processing.
- Collaborated with team members to achieve daily shipping goals, ensuring timely dispatch.
- Inspected incoming packages for damage, promptly reporting issues to maintain quality standards.
- Reported any lost or damaged items to supervisors immediately upon discovery.
- Labeled parcels accurately according to company guidelines.
Warehouse Worker
Amazon
Opa-locka
04.2023 - 02.2026
- Loaded and unloaded shipments following safety protocols.
- Sorted and organized inventory for efficient retrieval.
- Operated pallet jacks to efficiently transport items across warehouse locations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained cleanliness and orderliness in work areas.
- Kept shelves, workstations and pallet areas neat and tidy to maintain a safe work environment.
- Collaborated with team members to consistently achieve daily targets.
- Trained new employees on procedures to ensure compliance and operational efficiency.
- Ensured safety protocols were followed at all times while operating machinery.
File Clerk
Palmetto Bay Tax Center
Palmetto Bay
01.2019 - 04.2023
- Organized tax documents, increasing filing speed and precision.
- Meticulously maintained records, ensuring seamless audits and strict adherence to regulatory compliance standards.
- Identified and implemented process improvements, leading to measurable increases in departmental efficiency and accuracy.
- Proposed digital archiving to enhance document accessibility and streamline storage.
- Partnered with tax professionals to expedite return submissions, contributing to improved client satisfaction and retention.
- Collaborated on tax returns, ensuring timely submissions and contributing to client satisfaction.
- Analyzed financials to uncover critical deductions, maximizing client savings.
Education
CERTIFICATION - MEDICAL ASSISTANT
D.A DORSEY TECHNICAL COLLEGE
Miami, FL01-2026
High school Diploma -
Miami Southridge Senior High School
Miami, FL05-2022
Skills
- Customer Service
- Team Collaboration
- Conflict Resolution
- Attention to Detail
- Organizational
- Time Management
- Problem Solving
- Product Knowledge
- Detail-Oriented
- Communication
- Medical terminology
- Patient care
- OSHA compliant
- Patient scheduling
- Medical records confidentiality
- Insurance authorizations
- Sterilization techniques
- Patient assessments
- HIPAA compliance
- Procedure assistance
- EKG set up and monitoring
- Medical terminology proficiency
- Medical billing and coding
- Phlebotomy techniques
- Appointment setting
- Vital signs monitoring
Certification
- Medical Assistant Certification (Pending)
Timeline
Package Handler
UPS
04.2026 - Current
Warehouse Worker
Amazon
04.2023 - 02.2026
File Clerk
Palmetto Bay Tax Center
01.2019 - 04.2023
CERTIFICATION - MEDICAL ASSISTANT
D.A DORSEY TECHNICAL COLLEGE
High school Diploma -
Miami Southridge Senior High School