Destiny Leatherwood
Cleveland
Summary
Dynamic individual with hands-on experience in Customer Service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Merchandise Manager
Dollar Tree
11.2024 - Current
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Monitored inventory levels and made necessary adjustments to maximize sales and profits.
- Ensured accurate cash handling by conducting regular drawer audits and addressing discrepancies immediately.
- Managed cash handling processes accurately, reconciling daily sales reports with bank deposits.
Resident Care Assistant
The Inn At Apple Ridge
12.2022 - Current
- Maintained open lines of communication pertaining to resident concerns, time off and work load to supervisor and other RAs
- Helped clients with bathing, dressing, and grooming to avoid skin breakdown and infections
- Promoted independence to help clients accomplish basic daily living skills
- Assisted elderly clients in maintaining social connections to promote engagement and reduce feelings of isolation and loneliness
Receiving Associate
Burlington
05.2020 - 05.2021
- Maneuvered around sales floor, stockroom and loading docks to accomplish multiple tasks
- Prepared purchased products and assisted customers with loading to provide utmost customer service
- Maintained organized stockroom to keep merchandise accessible for accurate stock checks
- Tagged merchandise properly to support inventory accuracy
Warehouse Worker
Amazon
04.2018 - 09.2018
- Adhered to stacking guidelines to support merchandise integrity and personnel safety
- Lifted and moved heavy boxes using best ergonomic practices
- Moved materials and freight between production areas and vehicles
- Adhered to distribution and placement requirements, reviewing pick lists to locate products
Education
High School Diploma -
Shaw High School
East Cleveland, OH05-2015
Skills
- Service plan development
- Restock shelves
- Attention to detail
- Problem resolution
- Team development
- Customer service
- Problem-solving
- Teamwork
- Multitasking
- Analytical thinking
- Task prioritization
- Inventory management
Timeline
Merchandise Manager
Dollar Tree
11.2024 - Current
Resident Care Assistant
The Inn At Apple Ridge
12.2022 - Current
Receiving Associate
Burlington
05.2020 - 05.2021
Warehouse Worker
Amazon
04.2018 - 09.2018
High School Diploma -
Shaw High School
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