Destiny Ledesma
West Coast Dermatology
Perris,CA
5
years of professional experience
Hard working office clerk accustomed to fast paced business and call center environments.Quickly and effectively understands documents,and resolves customers concerns.driving satisfaction while meeting demanding business objectives.Well versed in healthcare standards and best practices timely and effective allocation of resources and calendars. Increased office organization by developing filing system and customer database protocols.Reduced financial discrepancies by accurately managing accounting documentation in Quickbooks while maintaining case costs and billing process. Updated employee paperwork and records.
Work History
Business Office Payment Poster
7 Months- Processed and posted payments accurately within billing system.
- Reconciled patients accounts to ensure financial accuracy and compliance.
- Collaborated with team to resolve payment discrepancies effectively.
- maintained detailed records of transactions for auditing purposes.
- processed all electronic electronic and manual payments into EMR system.
- Evaluated refund requests for accuracy and compliance.
Payment Poster/Data Entry Clerk
1 Year 7 Months- Processed incoming payments from patients and insurance companies in a timely manner.
- Handled all Electronic and manual payments and adjustments,ensuring that data was accurately posted.
- Posted all HMO, PPO,MediCal,Medicare and Workers Comp electronically and manually.
- Downloaded,printed and batched electronic fund transfers and remits.
- Utilized EMR system to process data entry for therapy notes from therapy department.
Data Support Clerk
2 Years 5 Months- Entered Data into EMR system,printed,scanned,swept and indexed documents into Epic/Onbase systems.
- Completed all ROI requests,assisted with correspondence,medical records and processing checks from all hospitals.
- Ran credit cards using Trust Commerce,utilized reports from change healthcare to update demographic information within EMR.
Education
High School Diploma
Skills
Cross functional collaboration
Technologically savvy quality control
Clerical support data evaluation
Insurance and patient payment posting
EMR system
Payment Processing
Time management
Accurate data entry
Timeline
Business Office Payment Poster
West Coast Dermatology
03.2026 - CurrentRead More
Payment Poster/Data Entry Clerk
Medical Business Office
08.2024 - 03.2026Read More
Data Support Clerk
LLUMC
03.2022 - 08.2024Read More
CBK Val Verde
High School Diploma
Read More