Destiny Lomax
Tampa,US
Summary
Results-driven Benefits Administrator skilled in benefits strategy development and leave administration. Manages billing adjustments and compliance while building strong relationships with employees and management. Focused on enhancing employee satisfaction and optimizing benefits programs to support organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Benefits Administrator
Ideal Image Corporation
Tampa, Florida
06.2024 - Current
- Administered comprehensive employee benefits programs including health insurance and retirement plans.
- Ensured compliance of benefit plans with applicable laws through regular evaluations, minimizing risk of legal issues.
- Performed financial audits of benefit carrier billing to validate invoice accuracy against payroll data.
- Supported evaluation and design of benefit plans, contributing to informed selection of carriers aligned with employee needs.
- Engaged with senior management in strategic meetings regarding employee benefits design.
- Managed vendor integrations, enrollment modifications, and precise premium calculations.
- Created communications to improve team understanding of benefit offerings, fostering better employee engagement.
- Ensured accurate processing of life status changes and leave-of-absence requests.
BENEFITS ADMINISTRATOR
American Specialty Health
Tampa, Florida
07.2023 - 06.2024
- Planned and managed development and distribution of benefit materials for open enrollment, including process changes and wellness program implementation.
- Assisted with annual enrollment and communication strategy to enhance employee engagement.
- Audited and reconciled monthly benefit premiums with reports, ensuring billing accuracy and financial integrity.
- Oversaw FMLA, STD, LTD, and Workers Compensation claims, managing vendor relationships for optimal claim processing.
- Managed all aspects of return-to-work processes for employees on leave.
- Coordinated timely submission of relevant medical documentation for employee review.
- Maintained employee benefit files while updating group benefits database, ensuring data accuracy and compliance.
- Conducted audits of employee files to verify compliance with company policies and regulations.
ACCOMMODATIONS/ADA SPECIALIST
Amazon
Atlanta, Georgia
02.2022 - 07.2023
- Managed complex accommodation cases through interactive dialogue with employees, managers, legal team, and employee relations, ensuring effective resolution and compliance.
- Enhanced accommodations process by educating employees and managers, facilitating understanding of policies and procedures.
- Collaborated with employees and managers to ensure that the accommodation requested is reasonable, aligns with business needs, does not cause an undue hardship to the company and will serve the needs of the employee.
- Coordinated submission of ADA medical documentation for timely review and managed return-to-work processes for employees on leave.
- Acted as a subject matter expect on accommodations, including federal and state mandated regulations.
- Coordinated ADA requests and determined employee terminations for job abandonment.
- Maintained accurate records of leaves and accommodations, ensuring confidentiality and compliance with all regulations.
- Educated and advised managers and leadership on HR policies and procedures to minimize legal risks and ensure compliance.
LEAVE MANAGEMENT SPECIALIST
Genuine Parts Company
Atlanta, Georgia
09.2019 - 02.2022
- Developed procedures for leave requests, ensuring compliance with federal and state regulations to facilitate smooth processing.
- Coordinated leave processes by verifying eligibility, approving requests, and calculating durations.
- Monitored expiration periods to prevent exceeding maximum allowable leave timeframes.
- Created detailed reports on employee leave statuses, providing management with insights for strategic decision-making.
- Managed employee records related to leaves, accurately tracking duration, type, and reasons to maintain regulatory compliance.
- Informed management about upcoming employee leaves and their staffing needs.
- Participated in meetings with department heads to update on employee leaves.
- Facilitated discussions between supervisors and employees regarding return-to-work expectations.
SENIOR GLOBAL BENEFITS ANALYST
Connexion Systems and Engineering
Atlanta, Georgia
06.2016 - 09.2019
- Managed employee benefit programs, including health, dental, and vision plans, retirement plans, and life insurance.
- Ensured compliance and adherence to federal, state, and local regulations (ERISA, ACA, HIPAA).
- Supported the preparation and filing of 5500 and ACA forms.
- Partnered with vendors, consultants, and carriers to ensure the smooth operation of the benefits and wellness programs.
- Completed regular audits to ensure benefit coverage and payroll deductions were accurate.
- Identified and corrected discrepancies between vendor invoices, reports, and actual payments, ensuring accurate financial records.
- Facilitated onboarding sessions for new hires on available benefits packages, enhancing understanding and engagement with benefits.
- Explained benefit programs and eligibility requirements, clarifying options for employees to make informed decisions.
- Conducted extensive research into insurance carriers, plan options, pricing structures, and other related topics.
LEAVE OF ABSENCE COORDINATOR
Sedgwick's Claims Management
Atlanta, Georgia
05.2014 - 06.2016
- Created detailed reports on employee leave statuses to facilitate timely decision-making.
- Reviewed all incoming medical documentation for determination on the case and timely case processing.
- Managed employee leave records by tracking duration, type, and reason to ensure compliance and accurate reporting.
- Analyzed leave claims and requests to determine eligibility.
- Managed the Americans with Disabilities Act (ADA) process, including overseeing documentation, interactive dialogue, researching requests, and implementing approved accommodations.
- Participated in meetings with department heads to discuss updates on current or pending employee leaves.
- Entered leave data into the HRIS system and verified accurate time reporting, including STD elimination periods.
- Coordinated pay adjustments with payroll and assisted employees and managers in planning smooth transitions back to work.
Education
MASTER OF SCIENCE (M.S.) - ORGANIZATIONAL LEADERSHIP
Colorado Technical University
Colorado Springs, CO, US03.2020
BACHELOR OF SCIENCE (B.S.) - HUMAN RESOURCES MANAGEMENT
Colorado Technical University
Colorado Springs, CO, US06.2018
Skills
- Benefits strategy development
- Retirement plan management
- Leave administration
- Billing adjustments
- Benefits analysis
- HRIS expertise
- Documentation and reporting
- Benefits administration
Certification
- SHRM-CP
- Diversity, Equity and Inclusion
Timeline
Benefits Administrator
Ideal Image Corporation
06.2024 - Current
BENEFITS ADMINISTRATOR
American Specialty Health
07.2023 - 06.2024
ACCOMMODATIONS/ADA SPECIALIST
Amazon
02.2022 - 07.2023
LEAVE MANAGEMENT SPECIALIST
Genuine Parts Company
09.2019 - 02.2022
SENIOR GLOBAL BENEFITS ANALYST
Connexion Systems and Engineering
06.2016 - 09.2019
LEAVE OF ABSENCE COORDINATOR
Sedgwick's Claims Management
05.2014 - 06.2016
MASTER OF SCIENCE (M.S.) - ORGANIZATIONAL LEADERSHIP
Colorado Technical University
BACHELOR OF SCIENCE (B.S.) - HUMAN RESOURCES MANAGEMENT
Colorado Technical University