Destiny Lomax
Tampa
Summary
Results-driven Benefits Administrator known for unparalleled productivity and efficiency in managing employee benefits programs. Specialize in regulatory compliance, benefits program design, and effective communication strategies. Excel in problem-solving, negotiation, and analytical thinking to ensure seamless benefits administration. Committed to enhancing employee satisfaction through proactive management of benefits offerings and resolving issues swiftly.
Overview
12
12
years of professional experience
1
1
Certification
Work History
BENEFITS ADMINISTRATOR
Ideal Image Corporation
Tampa
06.2024 - Current
- Administered health, dental, vision, disability, and retirement plans for a multi-state employee population, ensuring accurate eligibility, enrollment, and terminations.
- Managed open enrollment end-to-end, including system configuration, vendor coordination, employee communications, and post-enrollment audits.
- Supported annual non-discrimination testing for 401(k) plans
- Prepared and coordinated annual Form 5500 filings for health & welfare and retirement plans
- Audited census data, eligibility files, and payroll records to ensure accurate plan reporting and ERISA compliance
- Acted as the primary contact for benefits inquiries, resolving coverage, billing, and eligibility issues efficiently.
- Coordinated COBRA administration, qualifying events, and termination in compliance with federal guidelines.
- Partnered with payroll to ensure accurate benefit deductions, arrears processing, and retroactive adjustments.
- Built and maintained HR Benefits dashboard to provide cost visibility, trend analysis, and data-driven insights
- Performed carrier billing reconciliation, resolved discrepancies between vendor invoices, payroll deductions, and enrollment files
- Led vendor management activities, including renewals, implementation meetings, and ongoing service reviews.
BENEFITS ADMINISTRATOR
North American Partners of Anesthesia
Tampa
02.2022 - 03.2024
- Advised employees on benefits eligibility, plan provisions, and regulatory requirements to support informed decisions.
- Processed benefit enrollments, changes, terminations, and qualifying life events in HRIS and vendor systems.
- Audited payroll and enrollment data to confirm employees were offered coverage in accordance with ACA affordability and minimum value standards
- Partnered with payroll and HRIS teams to validate data used for 1094-C and 1095-C reporting
- Supported annual non-discrimination testing for health plans and 401(k) plans in collaboration with TPAs and retirement vendor
- Administered leave programs, including FMLA, STD, LTD, ADA, PFL and workers' compensation.
- Collaborated with payroll to reconcile benefit deductions and adjust leave-related pay accurately.
- Prepared and distributed benefits communications, including SPDs, and enrollment materials.
- Cultivated strong relationships with vendors, brokers, and service providers to enhance benefits administration.
BENEFITS ANALYST
Genuine Parts Company
Atlanta
08.2019 - 02.2022
- Analyzed employee benefits data for accuracy and compliance with regulations.
- Supported benefits renewals by reviewing vendor proposals, and providing cost and plan design recommendations.
- Assisted in the implementation of new benefits programs to improve employee engagement.
- Developed processes for tracking eligibility, enrollments, and benefit elections.
- Processed, audited and reconciled benefit invoices for timely payment
- Participated in audits, data integrity reviews and compliance reporting as needed
- Collaborated with HR to improve benefits communication clarity and accessibility.
- Conducted audits of benefit plans to ensure accuracy and efficiency.
SENIOR GLOBAL BENEFITS ANALYST
Connexion Systems and Engineering
Atlanta
05.2016 - 08.2019
- Managed employee benefit programs, including health, dental, and vision plans, retirement plans, and life insurance.
- Ensured compliance and adherence to federal, state, and local regulations (ERISA, ACA, HIPAA).
- Prepared and filed 5500 and ACA forms to ensure compliance with regulatory requirements.
- Completed regular audits to ensure benefit coverage and payroll deductions were accurate.
- Identified and corrected discrepancies between vendor invoices, reports, and actual payments, ensuring accurate financial records.
- Led onboarding benefits sessions to increase employee understanding.
- Prepared and filed 5500 and ACA reporting.
- Conducted extensive research into insurance carriers, plan options, pricing structures, and other related topics.
SENIOR LEAVE OF ABSENCE COORDINATOR
Sedgwick's Claims Management
Atlanta
04.2014 - 05.2016
- Managed employee leave records by tracking duration, type, and reason, to ensure compliance and accurate reporting.
- Reviewed incoming medical documentation for case determination and ensured timely processing.
- Analyzed leave claims and requests to determine eligibility.
- Managed the Americans with Disabilities Act (ADA) process, including overseeing documentation, interactive dialogue, researching requests, and implementing approved accommodations.
- Created detailed reports on employee leave statuses, enabling informed decision-making.
- Participated in meetings with department leaders to discuss updates on current or pending employee leaves.
- Entered leave data into the HRIS system and verified accurate time reporting, including STD elimination periods.
- Coordinated pay adjustments with payroll and facilitated smooth transitions back to work for employees and managers.
- Utilized claims management software to track leave cases and updates efficiently.
- Collaborated with payroll department to ensure accuracy in tracking hours taken as part of approved leaves of absence.
Education
MASTER OF SCIENCE (M.S.) - ORGANIZATIONAL LEADERSHIP AND CHANGE
Colorado Technical University
Colorado Springs, CO, US03.2020
BACHELOR OF SCIENCE (B.S.) - HUMAN RESOURCES MANAGEMENT
Colorado Technical University
Colorado Springs, CO, US06.2018
Skills
- Benefits Strategy Development
- Retirement plan management
- Leave of Absence (FMLA, ADA, STD, LTD)
- Benefits Reconciliation & Audits
- Cost analysis
- Benefits administration
- Vendor Management
- Open Enrollment Administration
- Compliance (ERISA, ACA, HIPAA)
- Benefit program design
Certification
- SHRM-CP
- Diversity, Equity and Inclusion
Timeline
BENEFITS ADMINISTRATOR
Ideal Image Corporation
06.2024 - Current
BENEFITS ADMINISTRATOR
North American Partners of Anesthesia
02.2022 - 03.2024
BENEFITS ANALYST
Genuine Parts Company
08.2019 - 02.2022
SENIOR GLOBAL BENEFITS ANALYST
Connexion Systems and Engineering
05.2016 - 08.2019
SENIOR LEAVE OF ABSENCE COORDINATOR
Sedgwick's Claims Management
04.2014 - 05.2016
MASTER OF SCIENCE (M.S.) - ORGANIZATIONAL LEADERSHIP AND CHANGE
Colorado Technical University
BACHELOR OF SCIENCE (B.S.) - HUMAN RESOURCES MANAGEMENT
Colorado Technical University