NetSuite
Destiny Lord
Longwood
Summary
Results-driven professional with a dual background in Marketing and Management Information Systems, complemented by hands-on experience in ERP consulting, business analysis, and strategic marketing. Expertise in bridging the gap between business strategy and technology, transforming complex challenges into streamlined solutions that enhance efficiency, revenue, and customer engagement. Proven track record of partnering with cross-functional teams to deliver successful end-to-end ERP implementations and crafting strategic business plans that consistently exceed growth targets. Passionate about creating value through collaboration and continuous improvement while staying ahead of industry trends and technological advancements to drive innovation and growth in dynamic environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Software Implementation Specialist
Republic Services
12.2025 - Current
- Lead training and readiness activities to ensure asset and inventory alignment with system requirements.
- Deliver engaging virtual instructor-led training sessions for Clerks, Maintenance Leads, and Technicians on MPower software.
- Coordinate cutover preparation activities and provided remote support during the go-live phase, ensuring seamless operations.
NetSuite Data Specialist
Community Partners
10.2025 - Current
- Support a newly implemented NetSuite Project Management Module, ensuring accuracy and integrity of all imported grant-related payroll and allocation data.
- Collect, clean, and consolidate payroll data from multiple external partners using advanced Excel techniques.
- Execute large-volume data imports into NetSuite, leveraging knowledge of custom segments and project records.
- Prepare and enter allocation Journal Entries (JEs) for payroll and benefits, applying correct grant numbers, account numbers, and percentage allocations.
- Perform data verification and reconciliation checks to confirm consistency and accuracy across imported datasets.
- Collaborate with internal finance and implementation teams during the client’s post-go-live transition and training period.
- Apply foundational accounting principles (debits, credits, JE balancing) to maintain precision in financial data management.
- Deliver high-quality, detail-oriented results in a fast-paced, short-term project environment, consistently meeting tight deadlines with accuracy.
Functional Consultant
NetSuite
07.2023 - 09.2025
- Led clients through requirements gathering, process analysis and system design to implement NetSuite ERP solutions that increase operational efficiency and support long-term product and business strategies.
- Developed strategic solutions across business process areas, reducing manual workloads by 50% and enabling data-driven decision-making for finance and operations teams.
- Collaborated with cross-functional stakeholders—including finance, operations, sales and IT—to map business needs to technology capabilities, build detailed implementation roadmaps and deliver user training that drives adoption.
- Conducted data analysis and build models to quantify the impact of proposed changes, prepare business cases and executive presentations and support post-implementation optimization.
- Managed multiple projects simultaneously in a fast-paced environment, prioritizing tasks and communicating status updates to leadership and partners.
Territory Manager
Reynolds American Inc.
01.2022 - 02.2023
- Developed and executed strategic business plans and marketing programs across a portfolio of 50+ retail accounts.
- Conducted territory analysis to identify growth opportunities, optimize product distribution and inform resource allocation for future initiatives.
- Built and maintained relationships with business owners and stakeholders, negotiating contracts and ensuring compliance while aligning goals across marketing, sales and finance functions.
- Delivered training and presentations to retail partners on merchandising strategies, promotional programs and product positioning, enhancing brand visibility and driving revenue growth.
Student Video Director
Pearson
08.2020 - 12.2021
- Led a creative team of seven in producing video content for educational and promotional channels; managed project schedules, delegated responsibilities and ensured high-quality deliverables on time.
- Partnered with marketing and product teams to align content with brand strategy and audience needs, demonstrating strong communication and collaboration skills.
Campus Ambassador
Pearson
12.2019 - 12.2021
- Acted as liaison between Pearson and university stakeholders, promoting products, gathering user feedback and facilitating collaborations that improved student engagement.
- Coordinated events and information sessions, working with departments across the campus to support program adoption and enhance customer experience.
Activation Trade Marketing Intern
Reynolds American Inc.
05.2021 - 08.2021
- Collaborated with cross-functional teams (marketing, sales, logistics) to pilot a new activation process that reduced time-to-market by 10% and improved campaign execution.
- Monitored performance metrics for marketing programs and delivered actionable insights and recommendations to leadership, supporting continuous improvement.
- Supported the rollout of initiatives in a strategic city by coordinating resources, developing communication plans and presenting results to stakeholders.
Associate Content Analyst Intern
Pearson
06.2020 - 08.2020
- Conducted QA reviews on digital product rollouts, improving the review cycle efficiency by 25%.
- Logged content issues, prioritized by urgency, and coordinated fixes with cross-functional teams to accelerate releases.
- Documented defects and process gaps; recommended updates that increased accuracy throughout.
Education
Bachelor of Business Administration - BBA - Marketing
Texas A&M University-Corpus Christi
Corpus Christi, TX12.2021
Bachelor of Business Administration - BBA - Management Information Systems, General
Texas A&M University-Corpus Christi
Corpus Christi, TX12.2021
Skills
- Software Implementation
- Training delivery
- System configuration
- Adaptability and flexibility
- Continuous improvement
- Change management
Certification
- Content Marketing
- Developing Your Emotional Intelligence
- Content Marketing Certification
- NetSuite Certified Administrator
- NetSuite Certified SuiteFoundation
Software
Timeline
Software Implementation Specialist
Republic Services
12.2025 - Current
NetSuite Data Specialist
Community Partners
10.2025 - Current
Functional Consultant
NetSuite
07.2023 - 09.2025
Territory Manager
Reynolds American Inc.
01.2022 - 02.2023
Activation Trade Marketing Intern
Reynolds American Inc.
05.2021 - 08.2021
Student Video Director
Pearson
08.2020 - 12.2021
Associate Content Analyst Intern
Pearson
06.2020 - 08.2020
Campus Ambassador
Pearson
12.2019 - 12.2021
Bachelor of Business Administration - BBA - Marketing
Texas A&M University-Corpus Christi
Bachelor of Business Administration - BBA - Management Information Systems, General
Texas A&M University-Corpus Christi