Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Destiny Malave

Kissimmee,FL

Summary

Dedicated small business owner with a proven track record at Godfather Home Services, excelling in project management and customer service. Successfully managed multiple projects, enhancing team collaboration and achieving high customer satisfaction. Skilled in record keeping, social media marketing, and fostering strong partnerships. I also have several years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations, food safety, and sanitation regulations.

Overview

6
6
years of professional experience

Work History

Business Owner

Godfather Home Services
Kissimmee, FL
08.2023 - Current
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Provided guidance to team members regarding tasks assigned to them.
  • Built and established strong partnerships with teams, vendors and contractors.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Prepared cost estimates for projects of varying sizes.
  • Managed multiple projects with competing deadlines simultaneously.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Performed follow-up inspections after repairs were completed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Performed basic home maintenance duties like changing light bulbs or smoke alarm batteries.

Live Streamer

Tiktok
Kissimmee, Florida
03.2023 - Current
  • Collaborated with other streamers and agency organizations to create joint events.
  • Set up streaming equipment including cameras, microphones, audio boards.
  • Provide entertainment to viewers.
  • Host giveaways and games to interact with the supporters.
  • Flexible schedule, Work from home

Restaurant Server

Flippers Pizzeria
Kissimmee, FL
04.2019 - 10.2022
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Trained new employees on restaurant procedures and plating techniques.
  • Assisted other servers as needed during peak hours or special events.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Assisted in preparing salads, appetizers and desserts to speed up food service.
  • Calculated charges, issued table checks, and collected payments from customers.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.

Education

High School Diploma -

High School Diploma
Kissimmee, FL
05-2018

Skills

  • Customer service
  • Team leadership
  • Project management
  • Social media marketing
  • Record keeping
  • Food safety
  • POS operation
  • Multitasking and organization
  • Communication skills

References

References available upon request.

Timeline

Business Owner

Godfather Home Services
08.2023 - Current

Live Streamer

Tiktok
03.2023 - Current

Restaurant Server

Flippers Pizzeria
04.2019 - 10.2022

High School Diploma -

High School Diploma

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