Destiny Maldonado
Jacksonville,FL
Summary
Proven achiever with experience at CSL Plasma Center, adept in patient care and teamwork. Excelled in enhancing productivity and reducing donor adverse reactions by implementing process improvements and fostering effective communication. Skilled in equipment sterilization and maintaining high attention to detail, contributing to superior customer service and operational efficiency.
Overview
3
3
years of professional experience
Work History
Donor Floor Pct
CSL Plasma Center
07.2024 - Current
- Upheld strict confidentiality standards when handling sensitive donor information, ensuring privacy at all times.
- Identified opportunities for process improvements, implementing changes that led to increased productivity on the donor floor.
- Facilitated effective communication between staff members, promoting a cohesive work environment focused on shared objectives.
- Reduced incidents of adverse reactions in donors by closely monitoring vital signs during donation processes.
Customer Service Assistant
Build A Bear Workshop Inc
02.2023 - 05.2024
- Answered customer questions about product availability and shipment times.
- Maintained clean and organized work environment to maintain customer safety.
- Collaborated with team members to improve overall customer experience and boost company reputation.
- Developed strong relationships with customers, establishing trust and loyalty through attentive service.
Cashier
Ahart's Market
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
William Allen High School
Allentown, PA06.2023
Skills
- Equipment Sterilization
- Patient Care
- Supply Inventory
- OSHA Regulations
- Teamwork and Collaboration
- Attention to Detail
- Multitasking
Timeline
Donor Floor Pct
CSL Plasma Center
07.2024 - Current
Customer Service Assistant
Build A Bear Workshop Inc
02.2023 - 05.2024
Cashier
Ahart's Market
08.2021 - 12.2021
High School Diploma -
William Allen High School
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