Destiny Martin
Summerville,United States
Summary
Motivated, hardworking, and driven leader who has the ability to connect with others and communicate effectively. Goal-oriented and a great team player who is passionate and thrilled about helping others in any way, often putting others before self. Skilled in administration, program coordination, business operations, recruiting, and customer service for more than eight years. Holds a BA in Political Science and Women's Studies and a MBA from The University of Maryland - Global Campus.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Pro Consultant
Alight Solutions
10.2022 - Current
- Serves as a patient advocate daily by representing the patient from all angles of the healthcare industry, including provider research, high-quality care recommendations, cost comparisons, and medical bill processing analysis
- Helps clients on complex healthcare issues through incoming calls and email interactions
- Responsible for utilizing exceptional communication and problem solving skills to understand and solve complex client needs, resulting in a better experience for the employee’s entire healthcare journey
- Aligned to client accounts to not only support employees but to also share insights back to the client to help them drive forward their benefits strategy.
Recruiting Coordinator
Dover
02.2022 - 05.2023
- Operated and maintained applicant tracking and candidate management systems
- Coordinated incoming job requisitions and applications
- Worked with recruiting teams and human resources representatives to accomplish hiring objectives
- Followed up with notable applicants sourced via industry-specific pipelines
- Managed candidate lifecycle
- Improved processes and contributed to product development.
Owner/Founder
Heart and Soul Fitness
08.2019 - 08.2022
- Assisted women and men to become healthier, stronger, and more confident through personal training, group fitness, and health coaching
- Managed day-to-day business operations
- Consulted with customers to assess needs and propose optimal solutions
- Supervised team of 6 employees, overseeing hiring, training, and professional growth of employees
- Aligned branding initiatives and sales strategies with client goals
- Destiny Martin, MBA - page 1
- Devised processes to boost long-term business success and increase profit levels.
Unit Program Coordinator GS
United States Air Force
05.2018 - 03.2020
- Directly assisted commander/director in management of all administrative support program functions
- Served as resident subject matter expert for all mandated administrative support programs
- Served as unit liaison to military and civilian personnel offices
- Performed other clerical and administrative work in support of office/organization as needed to include human resource personnel actions, awards, and promotions
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Received awards for Civilian of the year and Civilian of the Quarter.
Education
MBA - Business Administration and Management
University of Maryland Global Campus
Remote09.2019
Bachelor of Arts - Political Science And Women's Studies
Texas State University
San Marcos, TX12.2016
High School Diploma - Dance
Booker T Washington Magnet High School
Dallas, TX06.2014
Skills
- Business Planning
- Customer Service
- Project Coordination
- Business Administration
- Team leadership
- Organizational skills
- Decision making
- Strategic planning
- Problem solving
- Effective communication
- Recruitment
- Human Resources Support
Accomplishments
Awards: Civilian Category 1 of the Year - 2019 and Civilian of the Quarter - 2019
Certification
- Certified Health Coach - American Council on Exercise (ACE Fitness)
- Certified Personal Trainer (NASM-CPT) - National Academy of Sports Medicine (NASM)
- Group Fitness Instructor (GEI) - Athletics and Fitness Association of America - AFAA
- Women's Fitness Specialization (WFS) - National Academy of Sports Medicine (NASM)
- Weight Loss Specialist (WLS) - National Academy of Sports Medicine (NASM)
Timeline
Health Pro Consultant
Alight Solutions
10.2022 - Current
Recruiting Coordinator
Dover
02.2022 - 05.2023
Owner/Founder
Heart and Soul Fitness
08.2019 - 08.2022
Unit Program Coordinator GS
United States Air Force
05.2018 - 03.2020
MBA - Business Administration and Management
University of Maryland Global Campus
Bachelor of Arts - Political Science And Women's Studies
Texas State University
High School Diploma - Dance
Booker T Washington Magnet High School