Destiny McCombs
Columbia,SC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cs position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Lowes Distribution Center
07.2023 - 08.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Sales Specialist
Lowe’s
08.2022 - 07.2023
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Assisted patients with personal care tasks, promoting independence and dignity.
Cashier
Lowes Home Improvment
04.2021 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Diploma - Na
Irmo High School
Columbia, SC06.2020
Skills
Customer Service
Timeline
Customer Service Representative
Lowes Distribution Center
07.2023 - 08.2024
Sales Specialist
Lowe’s
08.2022 - 07.2023
Cashier
Lowes Home Improvment
04.2021 - 08.2022
Diploma - Na
Irmo High School
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