Destiny McCrary
Braselton,GA
Summary
Dynamic manager and food service worker with a proven track record at Super Chix, excelling in team leadership and customer service. Expert in staff training and conflict resolution, I streamlined operations to enhance efficiency and boost customer satisfaction. Committed to fostering a collaborative environment while implementing effective inventory management practices.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Manager
Super Chix
Braselton, GA
04.2025 - Current
- Supervised daily operations to ensure high-quality food preparation and customer service standards.
- Trained and mentored team members in operational procedures and best practices.
- Streamlined inventory management processes to reduce waste and optimize supply chain efficiency.
- Implemented staff scheduling strategies to maintain optimal workforce levels during peak hours.
- Led initiatives to improve customer satisfaction through feedback analysis and service adjustments.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Server
Osteria Olio
Athens, GA
05.2025 - 06.2026
- Provided exceptional customer service to enhance guest dining experiences.
- Assisted with menu knowledge to promote food and beverage offerings effectively.
- Maintained cleanliness and organization of dining area to ensure a welcoming environment.
- Processed orders accurately and efficiently using POS systems for streamlined service.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Trained new team members on service standards and restaurant protocols for consistency.
Overnight Team Lead
Walmart
Winder, GA
03.2022 - 06.2025
- Supervised overnight team operations to ensure efficient workflow and high-quality service.
- Trained new associates on safety protocols and operational procedures to enhance team performance.
- Implemented inventory management processes to maintain product availability and accuracy.
- Coordinated communication between shifts to promote continuity and address operational issues promptly.
- Monitored stock levels and organized merchandise displays for optimal presentation and accessibility.
- Conducted regular audits of store compliance with safety standards and company policies.
Team Leader
Zaxbys
Dacula, GA
02.2020 - 03.2022
- Supervised daily operations to ensure efficiency and consistency in service delivery.
- Trained new team members on standard operating procedures and customer service excellence.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Coordinated team schedules to meet peak business demands while maintaining staff morale.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Resolved customer complaints effectively, enhancing overall guest satisfaction ratings.
Education
Cosmetology
The Georgia Institute Of Cosmetology
Gainesville, GAHigh School Diploma -
Winder Barrow High School
Winder, GA05.2023
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Sales techniques
- Conflict resolution
Certification
Serve Safe
Timeline
Server
Osteria Olio
05.2025 - 06.2026
Manager
Super Chix
04.2025 - Current
Overnight Team Lead
Walmart
03.2022 - 06.2025
Team Leader
Zaxbys
02.2020 - 03.2022
Cosmetology
The Georgia Institute Of Cosmetology
High School Diploma -
Winder Barrow High School