Destiny Melendez
Waldorf,MD
Summary
Dedicated professional with a proven track record at the United States Air Force, adept in scheduling, planning, and ensuring safety compliance. Excelled in providing top-tier administrative support to high-ranking officials, significantly enhancing mission readiness. Skilled in data entry and adept at fostering effective communication, I bring both hard and soft skills to meet and exceed mission success.
Overview
10
10
years of professional experience
Work History
SAF/LL Executive Administration Support
United States Air Force, USAF
02.2024 - Current
- Managed In-Out processing for legislative liaisons divisions ensuring smooth PCA/PCS
- Providing administrative support and ground transportation for 2 star General Director and Deputy Director.
- Proofread and edited documents for accuracy and grammar.
- Organized company events and meetings, ensuring smooth logistics and positive outcomes for all attendees.
Services 3F151
113th Wing
12.2019 - Current
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time effectively to ensure timely meal preparation, even during peak hours.
- Enhanced kitchen efficiency by streamlining prep work processes.
- Adapted quickly to menu changes and customer requests, demonstrating flexibility and problem-solving skills.
- Explained use of exercise equipment to all participants, prioritizing safety at all times.
- Conducted comprehensive fitness assessments and BCA to Enlisted and Officer members.
- Collaborated with medical professionals to ensure proper handling and transportation of remains, maintaining the integrity of evidence when necessary.
- Assisted in preparation, preservation and shipment of remains.
- Ensured accurate identification of remains through meticulous record-keeping and documentation practices.
Flight Attendant
American Airlines
01.2018 - Current
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Participated in regular training sessions to stay current on industry trends, evolving company policies, safety procedures, and customer service strategies.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Assisted passengers with disabilities by providing wheelchairs and supporting throughout airport to provide excellent customer service.
- Managed inventory effectively, ensuring that all necessary supplies were available for each flight, while minimizing waste and costs.
- Solved in-flight emergencies calmly and effectively, minimizing passenger distress and ensuring safety.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
Barista
Starbucks
08.2014 - 01.2018
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Led monthly coffee tasting events to educate customers on different coffee varieties and brewing methods, increasing sales of premium products.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
Associate of Applied Science - Hospitality And Fitness Management
CCAF
11-2024
High School Diploma -
Colegio San Angel David
Rio Piedras, Puerto Rico05-2012
Skills
- Scheduling and planning
- Data/Record entry proficiency
- Safety Monitor
Languages
Spanish
Native or Bilingual
Timeline
SAF/LL Executive Administration Support
United States Air Force, USAF
02.2024 - Current
Services 3F151
113th Wing
12.2019 - Current
Flight Attendant
American Airlines
01.2018 - Current
Barista
Starbucks
08.2014 - 01.2018
Associate of Applied Science - Hospitality And Fitness Management
CCAF
High School Diploma -
Colegio San Angel David
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