Destiny Merriweather
Summary
Encouraging leader and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager/Salesperson/Diamontologist
Kay Jewelers
02.2020 - 03.2024
- Interact with customers daily, while building strong customer bonds through one-on-one customer assistance and resolving issues
- Assist customers in purchases of luxury jewelry
- Keeping strong customer bonds by creating wish lists and keeping them up to date on the latest sales
- Perform daily department tasks such as stocking, perfecting merchandise displays, pricing changes, and processing transaction
- Provided through tracking for customers when merchandise had to be sent off for repairs by keeping them up to date with new information and prices
- Educated customers on the diamonds and gemstones that they were looking for
- Providing transparency with the customers by being honest and open about the latest jewelry
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Mentored team members to enhance professional development and accountability in workplace.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Cashier
Wings World
02.2018 - 12.2019
- Drive sales and add-on purchases by promoting specific item options to customers
- Troubleshoot and resolved issues with cash registers and card scanners
- Helped customers by answering questions and offering advice
- Trained new team members in cash register operation, stock procedures and customer service
- Learned roles of other departments to provide coverage and keep store operational
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
- Maximized customer satisfaction by assisting customers.
Personal Babysitter
Self-employed
04.2014 - 06.2017
- Regulated children's schedules to balance rest, learning and play
- Helped children complete homework and special assignments daily to support academic performance
- Fostered learning relationships with children by creating educational and productive games and projects
- Enforced rules to teach manners and maintain safe environment
- Led children in tidying up and handwashing to teach responsibility
- Helped prepare meals, snacks, and refreshments for children
- Communicated with parents or guardians about daily activities, behaviors, and upcoming events.
Cashier
Zaxbys
08.2016 - 10.2016
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks
- Collaborated with kitchen team to bus and set tables and prep food
- Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers
- Trained new team members in cash register operation, stock procedures and customer service
- Learned roles of other departments to provide coverage and keep store operational
- Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
Receptionist
Edwards Masonry
05.2014 - 07.2014
- Organized and updated daily/weekly schedules as well as monthly calendar obligations for various levels of management and staff
- Met incoming customers with professional approach and provided friendly, knowledgeable assistance
- Took accurate messages for staff and management to facilitate open and speedy communication
- Provided clerical support to all team members to improve office efficiency and enhance productivity.
Education
Nursing, RN, BSN
University of Tennessee Health Science Center
Memphis, TN05.2025
Holmes Community College
Goodman, MS05.2022
Bachelor of Science - Health Sciences
The University of Memphis
Memphis, TN12.2021
Health Science
Mississippi State University
Starkville, MS12.2017
Hernando High School
Hernando, MS05.2017
Skills
- Performance Evaluations
- Project Planning
- Emergency Response
- Administration and Reporting
- Employee Development
- Orientation and training
- Staff Training
- Financial Management
- Team Leadership
- Teamwork and Collaboration
- Customer Service
- Goal Setting
Accomplishments
- Certified Diamontologist
- DCA Certified
Organizational Memberships
- The National Society of Collegiate Scholars- Spring 2020
- Black Scholars Unlimited- Fall 2020
- Rural and Underserved Nursing- Fall 2023-Current
Extracurricular Activities
DECA, Hernando High Chapter, 2015-2017 HHS National Honor Society, 2014-2017 Family Career Community Leaders of America, 2014-2017 Kennington Point Assisted Living, 2014-2016 Allenbrooke Nursing Home, 2017-2021
Certification
- BLS Provider- 03/2025
Timeline
Assistant Manager/Salesperson/Diamontologist
Kay Jewelers
02.2020 - 03.2024
Cashier
Wings World
02.2018 - 12.2019
Cashier
Zaxbys
08.2016 - 10.2016
Receptionist
Edwards Masonry
05.2014 - 07.2014
Personal Babysitter
Self-employed
04.2014 - 06.2017
Nursing, RN, BSN
University of Tennessee Health Science Center
Holmes Community College
Bachelor of Science - Health Sciences
The University of Memphis
Health Science
Mississippi State University
Hernando High School