Destiny Moseley
Londonderry,USA
Summary
Experienced bartender and service professional with a strong background in customer service, multitasking, and team collaboration. Adept at maintaining a high level of customer satisfaction in fast-paced environments. Skilled in crafting drinks, managing inventory, and handling cash transactions. I also bring experience working with medical terminology and vital signs. I am passionate about creating welcoming atmospheres for guests, delivering top-tier service, and bringing positive energy to the workplace. Eager to apply my diverse skills to a new and dynamic role.
Overview
5
5
years of professional experience
Work History
Bartender/Server
Outlook at Nashoba Valley
Westford, MA
06.2020 - Current
- Prepare and serve cocktails efficiently in a high-volume setting, ensuring high-quality service
- Build and maintain relationships with guests, creating a comfortable and engaging atmosphere
- Maintain a clean and organized workspace, ensuring health and safety standards are met
- Handle cash transactions and process payments accurately using POS systems
- Train and mentor new bartenders on drink preparation, customer service, and POS operations
- Participate in team meetings to discuss menu changes, promotions, and operational improvements
Bartender
A-Brews Tap & Grill
Dracut, MA
05.2022 - 02.2023
- Prepared cocktails quickly and efficiently during peak hours
- Ensured a clean and orderly bar area, providing prompt and friendly service to customers
- Developed a diverse drink menu to meet customer preferences and improve sales
- Trained new staff members on bar operations and customer service best practices
Lead Server
Shoreline Beach Bar
Dracut, MA
05.2020 - 06.2021
- Managed a team of 8 servers, overseeing performance and ensuring customer service excellence
- Coordinated daily opening and closing procedures to ensure smooth restaurant operations
- Demonstrated exceptional conflict resolution skills while handling difficult situations with patrons
- Trained new staff on cash handling procedures and customer service standards to reduce errors
Education
High School Diploma -
Greater Lowell Technical School
Tyngsboro, MA06.2018
Skills
- Multitasking
- Credit card payments
- Problem solving
- Customer Service
Timeline
Bartender
A-Brews Tap & Grill
05.2022 - 02.2023
Bartender/Server
Outlook at Nashoba Valley
06.2020 - Current
Lead Server
Shoreline Beach Bar
05.2020 - 06.2021
High School Diploma -
Greater Lowell Technical School