Destiny Moss
Sevita
Barnesville,GA
1
Certification
9
years of professional experience
Customer service oriented professional backed by leadership experience. Able to coordinate workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.
Work History
Sevita
8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Cashier / Customer Service
10 Months- Offered fast and friendly service, handled inbound and outbound calls, took inventory, operated cash register, accepted payments, and maintained the overall appearance and cleanliness of work area.
- Worked as part of a team and interacted with diverse customers and staff members.
- Accounted for cash drawer at end of shift.
Team Lead / Customer Service
2 Years 6 Months- Opened and closed store, took inventory, and performed various tasks including food production and serving customers at the front counter.
- Took orders, operated cash register, accepted payments, and made accurate change.
- Ensured accuracy of cash drawer and maintained a clean and organized workstation and guest area.
- Worked in a fast-paced, team environment and communicated effectively with managers and co-workers.
Child Care Provider
1 Year 2 Months- Cared for children in a compassionate and professional manner, encouraged growth and development of each child, and planned and implemented age appropriate classroom activities.
- Worked in partnership with parents to assess child needs and set goals.
- Maintained and updated data and adhered to performance and licensing standards.
Education
Associate of Science Degree - Health Sciences – Medical Administrative Assistant
- Introduced to the following concepts:
- Medical terminology and general medical office procedures.
- Customer service and performing administrative duties such as patient processing, medical records management, release of information, medical billing, and basic ICD-10 and CPT coding.
- Electronic Health Records (EHR), CMS 1500 claim forms, Medicare, and Medicaid.
- Medical ethics and compliance including HIPAA privacy and security guidelines.
Skills
Medical Administrative Assistant
Medical Terminology
Medical Transcription
Patient Processing
Patient Registration
Medical Records Management
Check In
Check Out
Data Entry
Release of Information
HIPA A Compliance
Medical Laws & Ethics
CMS 1500 Claim Form
Billing Cycle
Claims Appeal Process
Medical Billing Knowledge
Third Party Billing
Medicare
Medicaid
HMO
PPO
Basic Coding Skills for ICD-10 & CPT
Insurance Verification
Anatomy & Physiology
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Strong time management skills with ability to establish priorities to meet timelines.
Communication skills necessary to deal effectively with patients and healthcare providers.
Work as part of a team and maintain a professional and positive work environment.
Communication Platforms – Zoom.
Microsoft Office Applications – Word
Excel
and PowerPoint | Type 39 WPM.
Certification
Ultimate Medical Academy – HIPAA Essentials for Healthcare Professionals Certificate.
Timeline
Sevita
Sevita
01.2026 - CurrentRead More
Cashier / Customer Service
Ingles Market
12.2024 - 10.2025Read More
Team Lead / Customer Service
Wendy’s
06.2018 - 12.2020Read More
Child Care Provider
Griffin First Assembly
05.2017 - 07.2018Read More
Ultimate Medical Academy
Associate of Science Degree from Health Sciences – Medical Administrative Assistant
Read More