Destiny Navas
Fontana,CA
Summary
An optimistic and eager-to-learn individual with strong problem-solving skills and the ability to work well under pressure. My enthusiasm for building relationships enables me to connect effectively with both colleagues and customers, while my adaptability allows me to thrive in new situations. I am committed to growing within a company that aligns with my values and contributes positively to the success of those around me. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes management, exemplary customer service and team collaboration. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
GUESS Factory
Ontario
11.2021 - Current
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Coached and developed store associates through formal and informal interactions.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Supervised cash handling processes to ensure accuracy of transactions.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
Beauty Advisor
Sephora
Ontario
04.2023 - 11.2023
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Educated customers about the proper use of cosmetics, fragrances and other beauty items.
- Developed connections to offer guests best-in-class experience with skincare, makeup and fragrance.
- Created a positive shopping experience for each customer through effective communication skills.
- Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Prestige Beauty Advisor
Ulta
Ontario, CA
09.2022 - 02.2023
- Sanitized areas and maintained stock, meeting store cleanliness and visual merchandising standards.
- Educated customers on proper makeup techniques and best products for individual needs, including skin tone, beauty routine, and age.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Consulted with customers to determine their needs and desired results for beauty treatments.
Education
High School Diploma -
Citrus High School
Fontana, CA05-2022
Skills
- Incident reports
- Sales strategies
- Scheduling coordination
- Customer experience
- Relationship building and management
- Store operations
- Team management
- Problem-solving
- Strategic planning
- Customer service
- Staff management
- Attention to detail
- Work Planning and Prioritization
- Performance evaluations
- Issue resolution
- Mentoring and coaching
- Verbal and written communication
Timeline
Beauty Advisor
Sephora
04.2023 - 11.2023
Prestige Beauty Advisor
Ulta
09.2022 - 02.2023
Assistant Store Manager
GUESS Factory
11.2021 - Current
High School Diploma -
Citrus High School