Destiny Olowu
Jackson,MS
Summary
Dynamic and dedicated professional with experience at McDonald's, excelling in employee training and customer service. Proven ability to enhance team performance through active listening and constructive feedback. Skilled in food safety and cash handling, fostering a positive and efficient work environment while promoting inclusivity and growth among team members.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Crew Trainer
McDonald's
06.2024 - Current
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Monitored and evaluated performance of crew members, providing constructive feedback to facilitate growth.
Nursery Volunteer
First Presbyterian Church
01.2022 - 02.2025
- Managed minor injuries effectively using first aid training knowledge when needed during emergencies.
- Aided in creating an inclusive environment for all children regardless of ability or background, celebrating diversity throughout the nursery program.
- Enhanced children''s learning experiences by incorporating engaging activities and educational games into daily routines.
- Contributed to a nurturing, home-like environment for children by assisting with daily routines such as naptime, toileting, and meal preparation.
- Performed regular evaluations of nursery programs to identify areas for improvement and implement necessary adjustments for the benefit of all.
Education
High School Diploma -
Callaway High School
Jackson, MSSkills
- Customer service
- Employee training
- Cash handling
- Team leadership
- Active listening
- Food safety
Certification
Awarded certificate of
completion for two years of
Career Development Center
(CDC) Early Childhood Education
Timeline
Crew Trainer
McDonald's
06.2024 - Current
Nursery Volunteer
First Presbyterian Church
01.2022 - 02.2025
High School Diploma -
Callaway High School
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