Destiny Owens

Work History

TSA

09.2022 - Current

Monitored premises to ensure safety and security of personnel and property.
Responded swiftly to emergency situations, implementing appropriate protocols for incident management.
Conducted regular patrols, identifying potential hazards and ensuring compliance with safety regulations.
Collaborated with law enforcement during investigations, providing detailed reports and documentation.
Implemented access control procedures, managing entry points to restrict unauthorized access.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Checked and verified photo identification prior to granting facility access.
Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Screened individuals and prevented passage of prohibited articles into restricted areas.

Duty-Free Shopping (DFS) Galleria

02.2022 - Current

Assisted customers in product selection, ensuring a positive shopping experience.
Processed transactions accurately and efficiently at point-of-sale systems.
Maintained organized merchandise displays to attract customer attention.
Collaborated with team members to achieve sales goals and improve store performance.
Conducted regular stock checks, ensuring product availability for customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.

The Home Depot, Inc.

02.2022 - 09.2022

Executed customer service responsibilities.
Managed inventory by stocking, organizing, and recording merchandise.
Cultivated strong customer relationships, enhancing repeat business and loyalty.
Executed effective merchandising strategies to optimize product visibility and sales.

Lincoln Hall Boys' Haven

08.2015 - 09.2020

Provided guidance and support to individuals seeking advice.
Conducted physical headcount checks and completed daily inspections of all cottage areas.
Facilitated seamless transition of residents from cottage to school in compliance with Ives School Dress Code.
Coordinated schedule changes to maintain presence at essential meetings and cover evening shifts.
Oversaw children across various cognitive learning spectrums.
Responded promptly to incidents, mitigating potential threats effectively.
Monitored campus and surrounding areas, including unsupervised zones.
Promoted safe conduct by addressing activities that could lead to injury.
Ensured proper visitor identification and facilitated their navigation to designated areas.
Monitored and documented unusual activities to ensure safety.
Collaborated with multidisciplinary teams to coordinate comprehensive care for youth residents.
Assisted clients in setting realistic goals, developing action plans, and monitoring progress towards achievement.