DESTYNy PALACIOS
The Bronx,NY
Summary
Dedicated childcare professional with 12 years of experience in supervision and activity development. Expertise in creating engaging activities, managing behavior, and facilitating homework support. Proven ability to communicate effectively with parents while demonstrating strong organizational and leadership skills. Currently pursuing an Associate degree in Business.
Overview
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Crew member
McDonald’s
Bronx, Nyc
04.2026 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with team members to ensure smooth operations during peak hours.
- Resolved customer inquiries and complaints with professionalism and care.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Followed food safety guidelines to ensure quality and compliance.
Group leader
Phipps neighborhood
Bronx, nyc
09.2025 - Current
- Led an afterschool group, ensuring the safety, supervision, and engagement of students in a dynamic program.
- Managed daily attendance procedures, organizing student sign-in and sign-out processes for accurate tracking. Identified and documented absences, communicating promptly with parents to confirm student whereabouts and well-being.
- Developed and implemented age-appropriate activities, including homework assistance, arts and crafts, and recreational games, catering to diverse student interests and needs while maintaining a structured yet flexible schedule to enhance engagement and promote positive learning.
Freelance Babysitting
Bronx, nyc
11.2014 - 03.2026
- Long-term freelance babysitter serving multiple families in the Bronx since 2014. Supervise children's safety and wellbeing, plan age-appropriate educational and recreational activities, assist with homework, prepare meals, and maintain daily routines and transportation. Communicate proactively with parents to coordinate schedules and care instructions; maintain records and administer basic first aid when needed. Known for reliability, trustworthiness, and building lasting relationships with families.
Stock clerk
Titas store
Orange walk
05.2021 - 09.2021
- Supported inventory management and merchandising efforts at a retail establishment, contributing to efficient operations and enhanced customer experience. Responsibilities included receiving, unpacking, and organizing incoming merchandise, ensuring accurate stock levels and product availability.
Freelance cleaning
Joys cleaners
San Pedro
06.2016 - 02.2019
- Delivered residential and light-commercial cleaning services to regular client base of up to 8 properties weekly. Performed deep cleaning, sanitization, floor and surface care, window and appliance cleaning, and waste disposal while adhering to client instructions and safety and hygiene protocols. Coordinated client scheduling, supply procurement, and billing; streamlined routes to enhance punctuality and minimize missed appointments. Cultivated strong client relationships through dependable service and meticulous attention to detail, fostering repeat business and referrals.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Accounting
Kingsborough Community College
Brooklyn, NY 09.2025 - 09.2026
Westchester Square Academy
Bronx, nycSkills
- Communication
- Time management
- Creativity
- Leadership
- Problem solving
- Data analysis
- Adaptability
- Decision making
- Child supervision
- Activity planning
- Accounting principles
- Financial analysis
- Customer service
- Team collaboration
- Data entry
- Attention to detail
- Hospitality service expertise
- Workplace safety
- Menu memorization
- Food running
- Sanitation protocols
LANGUAGES
English, Spanish
Timeline
Crew member
McDonald’s
04.2026 - Current
Accounting
Kingsborough Community College
09.2025 - 09.2026
Group leader
Phipps neighborhood
09.2025 - Current
Stock clerk
Titas store
05.2021 - 09.2021
Freelance cleaning
Joys cleaners
06.2016 - 02.2019
Freelance Babysitting
11.2014 - 03.2026
Westchester Square Academy