Destiny Pelayo
West Covina,CA
Summary
Hardworking Fresh Food Assistant offering 2 year background working in produce department to help customers select products, maintain inventory and rotate products. Customer-oriented and friendly individual familiar with various fruits and vegetables paired with in-depth knowledge of food handling standards. Commended for friendly, helpful demeanor while interacting with customers.
Great with customers, offering 4 years doing cash management. Worked in front end on scheduling, did customer service of many sending money transaction. Worked in cash office finalizing paper work on cumputer through smart.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fresh Team Lead
Walmart
01.2021 - 10.2023
- Increased sales [Number]% by staying in stock for customers.
- Referred to established price lists to stamp and attach price tags on merchandise.
- Verified proper merchandising for freshness and quality of goods by properly handling produce, minimizing damage and spoilage of products.
- I overseen produce, meat, dairy, frozen, deli, and bakery.
- Developed knowledge about products and sales items to answer shoppers' questions.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Designed and set up advertising signs and displays of merchandise on shelves, counters or tables to attract customers and promote sales.
- Scanned shelves and product cases for expired stock and outdated items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- verified on hands in all fresh areas to maintain in stock or possible shortages
- Built customer loyalty and retention by delivering excellent shopping experiences.
Front End Team Lead
Walmart
06.2017 - 01.2021
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
- Created employee schedules to align coverage with forecasted demands.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained accurate records of sales and financial transactions.
- Managed efficient cash register operations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
West Covina High School
West Covina, CA06.2015
Skills
- Inventory Management
- Retail Merchandising
- Loss Prevention
- Product Knowledge
- Customer Assistance
- Great with on hands
- Great with money transfers
- Great with counting money
- Great with lottery
- Great with cash office an counting money
Certification
food handler's card
Timeline
Fresh Team Lead
Walmart
01.2021 - 10.2023
Front End Team Lead
Walmart
06.2017 - 01.2021
High School Diploma -
West Covina High School