Jacob Wilson
Neosho,MO
Summary
Results driven retail leader with extensive experience in Walmart Fresh Operations, specializing in operational excellence, process improvement, and team development. Partnered with Home Office and field leadership to help develop, test, and implement new Fresh operating processes designed to improve FIFO execution, enhance product quality, reduce unnecessary product handling, and increase ownership and accountability throughout the department. Played an active role in training and supporting associates and leadership teams during the rollout of these initiatives, helping drive consistent execution and adoption across multiple stores. Proven ability to lead teams through change, improve operational performance, and develop talent while maintaining a strong focus on customer experience, food safety, and business results. Recognized for a hands on leadership style, strong problem solving skills, and a commitment to continuous improvement that delivers sustainable results for both the business and its associates.
Overview
7
7
years of professional experience
Work History
Fresh Team Lead
Walmart
Neosho, MO
08.2024 - Current
- Lead daily operations for Meat and Produce departments, ensuring achievement of sales, inventory, food safety, and customer service goals.
- Coach and develop associates through training, accountability, and performance management.
- Execute inventory management processes including VizPick, replenishment, merchandising, and shrink reduction initiatives.
- Partner with store, market, and Home Office leadership to support and implement operational improvements within Fresh.
- Contributed to the development and rollout of Fresh operational processes focused on FIFO compliance, product quality, reducing unnecessary product handling, and increasing department ownership.
- Analyze business metrics and identify opportunities to improve productivity, in-stock levels, and overall department performance.
- Lead teams through operational changes while maintaining high standards and associate engagement.
- Ensure compliance with company standards, food safety requirements, and operational expectations.
Meat/Produce Associate
Walmart
Neosho, MO
01.2024 - 08.2024
- Organized and maintained produce displays to ensure freshness and visual appeal.
- Assisted customers with inquiries, promoting product knowledge and enhancing shopping experience.
- Monitored inventory levels, restocking items to meet demand while minimizing waste.
- Collaborated with team members to streamline produce handling processes, improving efficiency.
Stocking 2 Team Lead
Walmart
Neosho, MO
02.2022 - 01.2024
- Led team in achieving operational goals through effective scheduling and resource allocation.
- Trained and mentored new staff on best practices for customer service and inventory management.
- Implemented process improvements that increased efficiency in inventory replenishment procedures.
- Coordinated daily activities to ensure optimal store performance and compliance with company standards.
Stocking 2 Associate
Walmart
Neosho, MO
02.2021 - 02.2022
- Restocked merchandise shelves efficiently to maintain inventory levels and product availability.
- Organized stockroom to optimize space utilization and improve retrieval efficiency for team members.
- Assisted in training new associates on stocking procedures and safety protocols to ensure compliance.
- Monitored inventory levels, reporting discrepancies to management for timely resolution of stock issues.
Frozen/Dairy Associate
Walmart
Neosho, MO
01.2019 - 02.2021
- Operated and maintained frozen dairy display cases to ensure product quality and freshness.
- Assisted customers in selecting frozen dairy products, providing knowledgeable recommendations on product features.
- Monitored inventory levels of frozen dairy items, conducting regular stock checks to prevent shortages.
Education
High School Diploma -
Neosho High School
Neosho, MO05.2020
Skills
Operations Leadership
Fresh Operations
Team Development
Associate Coaching
Process Improvement
Inventory Management
FIFO Execution
Food Safety Compliance
Accomplishments
- Successfully helped transform underperforming Produce operations through process improvements and team development.
- Collaborated with Home Office and field leadership on Fresh operational initiatives and process enhancements.
- Assisted in training associates and leadership teams on new Fresh operating models and best practices.
Timeline
Fresh Team Lead
Walmart
08.2024 - Current
Meat/Produce Associate
Walmart
01.2024 - 08.2024
Stocking 2 Team Lead
Walmart
02.2022 - 01.2024
Stocking 2 Associate
Walmart
02.2021 - 02.2022
Frozen/Dairy Associate
Walmart
01.2019 - 02.2021
High School Diploma -
Neosho High School