Destiny Perez

• Continued from Aortic Account Manager....

• Travel within the territory to support cases, engage existing customers, and cultivate new prospects. Attend clinical meetings, conferences, trade shows, and other professional forums as needed.

• Monitor the competitive environment, gather market intelligence, and share insights with cross-functional partners.

• Articulate healthcare economics and value metrics to demonstrate how Endologix solutions improve outcomes and system efficiency.

• Maintain regular communication with Clinical Specialists and Regional Sales Managers to align on territory strategy and workload distribution.

• Contribute new ideas, solutions, and process improvements to enhance team performance.

• Uphold high ethical standards in all customer and patient interactions.

• Identify appropriate patients, consult on case planning, and deliver in-procedure support while maintaining strong relationships with physicians and staff.

• Demonstrate effective procedural command and control to promote optimal outcomes and a positive customer and patient experience.

• Educate clinicians on Endologix's aortic and peripheral portfolio (e.g., Detour, AAA devices), including indications, contraindications, implant techniques, and procedural best practices.

• Develop, manage, and grow relationships with vascular specialists, hospital systems, and other key stakeholders within the territory.

• Lead new product introductions and navigate hospital processes—including Value Analysis Committees to drive adoption.

• Meet or exceed monthly, quarterly, and annual sales targets; manage pipeline, forecasting, and performance reporting.

• Facilitated cross-departmental teamwork to enhance operational efficiency and strengthen integration between clinical and sales functions.
• Formulated strategic plans to enhance case outcomes and elevate customer satisfaction.
• Fostered mentorship for junior clinical team members to improve their clinical skills and support sales initiatives effectively.
• Led high-level case planning and sizing efforts, offering strategic guidance and serving as the principal point of contact for case management.

• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends and customer needs.
• Set up quarterly VR trainings and dinners to help with educating new accounts and resident/fellowship trainings.
• Trained and mentored new sales representatives and clinical specialists.
• Focus on target accounts and build relationships to grow territory and drive new usage and business.
• Split call with local manager.
• Negotiated contracts with clients and developed relationships with key personnel.
• Contributed to team objectives in fast-paced environment.
• Trained and mentored new sales representatives.
• Built relationships with customers and community to promote long term business growth.
• Gained customer trust and confidence by demonstrating years of case confidence with superior outcomes.

• Supported clinical specialists by guiding them through streamlined processes for case support. Coordinated efforts to streamline case support processes to aid clinical specialists. Optimized case support procedures, directly enhancing the efficiency of clinical specialists.
• Provide safe and informative support for complex cases.
• Assisted in training and onboarding customers. Entered and maintained customer data in Salesforce. Updated Salesforce records quarterly. Led customer training sessions and managed data entry in Salesforce. Oversaw quarterly updates to ensure accuracy. Enhanced customer experience through training initiatives. Streamlined data entry processes in Salesforce, improving quarterly record accuracy.
• Coordinated case coverage throughout the region to enhance operational efficiency.
• Assisted territory managers in tracking updates on growth accounts. Developed business plans for collaborative efforts that leverage individual strengths to foster positive relationships with each account. Worked as a unified team to ensure seamless interactions with all accounts.

• Spearheaded launch of Aptus in U.S. market.
• Collaborated with purchasing and materials management to secure necessary approvals.
• Led product training demonstrations to elevate consumer awareness and engagement. Oversaw branding initiatives to strengthen market presence. Directed customer acquisition strategies to drive growth and expand market reach.
• Surpassed sales quotas and enhanced profitability by implementing strategic sales initiatives.
• Achieved top enrollment rates for anchor registry initiatives.
• Oversaw anchor case coverage for Gore, Medtronic, and Cook, facilitating effective surgical procedures.

• Oversaw and expanded operations in Central Florida region by 200%.
• Conducted thorough assessments of TEVAR and EVAR cases, contributing to improved patient outcomes and procedural efficiency.
• Coordinated educational events and networking meals to facilitate knowledge sharing about complex product line.
• Demonstrated best practices in sales and customer service to enhance team performance.
• Analyzed customer needs to develop solutions, resolving complaints and boosting customer satisfaction.
• Facilitated training sessions for new clinical specialists and sales reps to enhance product line expertise.
• Coordinated efforts with materials management and purchasing to ensure timely approval of new product offerings.
• Managed emergency response for urgent ruptures and last-minute additions.

• Streamlined daily workflow by coordinating with operating room staff to ensure preparedness for scheduled and emergency cases.
• Patrolled designated coverage areas and evaluated terrain for defensive use.
• Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
• Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
• Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
• Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, vascular, and plastic surgery procedures.
• Trained teams on emergency situation preparedness and integration of tactical planning, equipment maintenance and weapon use.
• Achieved 100% on physical fitness evaluations and agility testing.
• Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.

• Assisted surgeons in various surgical procedures, including trauma, gynecology, urology, neurology, orthopedics, general surgery, and vascular operations.
• Participated in multidisciplinary discussions to troubleshoot surgical complications and optimize patient results.
• Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall surgical cases.
• Set up operating room for surgical procedures.
• Take call for emergent cases.
• Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
• Cleaned and maintained operating equipment to keep resources in good working condition and ready for use.
• Positioned patients and set up drapes to create comfortable surgical environment for patients.
• Maintained specialty equipment, implant, and instrumentation inventories.
• Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
• Prepared sterile solutions to support surgical processes and helped physicians scrub in for procedures.
• Reduced infection risks and protected patients by maintaining sterile fields during procedures.