Destiny Pompeo Geremia
Voluntown
Summary
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Veterinary Receptionist
Norwich Veterinary Hospital
02.2022 - 01.2025
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
Veterinary Technician
Norwich Veterinary Hospital
12.2022 - 01.2025
- Assisted veterinarians in performing medical procedures, including administering medications, taking X-rays, and conducting laboratory tests
- Prepared surgical equipment and assisted in surgeries, ensuring a sterile environment and proper handling of instruments
- Administered vaccinations to animals according to vaccination schedules and maintained vaccine inventory
Broodmare & Foal Assistant
Ross Haven Farm
11.2023 - 09.2024
- A care provider to assist with broodmare and foal management. All basic health checks, feeding, foaling, post-partum care and handling) under veterinarian supervision and to undertake routine barn management responsibilities.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
Veterinary Technician
Quinebaug Valley Veterinary Hospital
02.2023 - 12.2023
- Responsible for performing routine checkups and emergency other procedures animals to ensure their health and well being while directly under supervision of veterinary. Duties include communicating with pet owners to determine, collecting vitals, bloodwork, giving vaccines, assisting in producers, and keeping record.
Kennel Manager
Bark n Bubbles
07.2019 - 08.2021
- Responsible for overseeing the doggy daycare daily operations to ensure the delivery of excellent care for the dogs and support for the staff.
Hostess/Busser
Crossings Restaurant and Brew
04.2017 - 06.2019
- Greeted and seated guests promptly, ensuring a positive first impression
- Assisted in maintaining cleanliness and organization of the dining area, including clearing tables and resetting for new guests
- Managed guest flow efficiently during peak hours to minimize wait times
Education
Bachelor's degree - Animal Sciences
Unity College
12-2025
College Degree - Veterinary Technology
UMass Amherst
Amherst, MAHigh school or equivalent - undefined
Woodstock Academy
Woodstock Valley, CT06.2020
Skills
- Cash management
- Point of sale operations
- Reception management
- Client relationship management
- Skilled in digital tools
- Data analysis proficiency
- Venipuncture expertise
- Veterinary technician experience
- Safe animal restraint practices
- Proficient in medical imaging techniques
- Pharmaceutical administration
Certification
- CPR October 2019 to Present
- Driver's License August 2018 to Present
- First Aid
- Bartender License Studied bartending and mixology at the Connecticut School of Bartending
- TIPS
Timeline
Broodmare & Foal Assistant
Ross Haven Farm
11.2023 - 09.2024
Veterinary Technician
Quinebaug Valley Veterinary Hospital
02.2023 - 12.2023
Veterinary Technician
Norwich Veterinary Hospital
12.2022 - 01.2025
Veterinary Receptionist
Norwich Veterinary Hospital
02.2022 - 01.2025
Kennel Manager
Bark n Bubbles
07.2019 - 08.2021
Hostess/Busser
Crossings Restaurant and Brew
04.2017 - 06.2019
High school or equivalent - undefined
Woodstock Academy
Bachelor's degree - Animal Sciences
Unity College
College Degree - Veterinary Technology
UMass Amherst
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