Destiny Prentice

• View and choose orders in the area
• Ensuring the items are accurately selected
• Safely and accurately complete customer deliveries
• Maintain high customer satisfaction

• Managed a high volume of incoming calls related to financial accounts.
• Facilitated the management and reactivation of client accounts.
• Ensured comprehensive documentation and manual disposition per account.

• Coordinated with team representatives via Microsoft programs.
• Executed strategies for selling additional products and add-ons.
• Sourced advertised offers from television broadcasts, mailed flyers, digital emails and advertisements.
• Skillfully managed intense customer dissatisfaction.

• Complete med pass for assigned times with each resident
• Assists in the delivery of activities of daily living care to residents
• Ensure residents receive correct diet
• Complete 24-hour shift report documenting changes in residents' behavior or health
• Maintains residents rooms in a clean, well-organized condition

• Conducted door-to-door sales operations.
• Conducted in-person engagements across assigned areas to attract new clients.
• Coordinated appointment times for windshield repair services
• Verified insurance coverage and set appointments for inspections with insurance companies
• Made outbound calls to prospective customers

• Maintained productive teamwork with peers and senior staff.
• Conducted thorough cleaning and restocking of the wait station nightly.
• Conducted training sessions for newly hired servers.
• Effectively communicate with kitchen staff regarding guests meals
• Ensured timely delivery of food to non-mobile community members.

Cultivated lasting rapport with residents as well as their guests.