Jason Lin
Summary
Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
3
3
years of professional experience
Work History
Shopper/Driver
Instacart
02.2024 - Current
- Shopped for groceries based on customer orders, ensuring accuracy and quality of selected items according to client preferences and specifications
- Delivered groceries in a timely and professional manner, maintaining high customer satisfaction by ensuring products arrived in excellent condition
- Communicated effectively with customers to resolve issues, such as item substitutions or delays, providing a positive shopping experience
- Managed time efficiently to complete multiple orders and deliver on schedule, meeting productivity and performance goals
- Maintained a clean and safe vehicle, ensuring all deliveries were made promptly and securely
Pit Operator
Amazon
06.2024 - 08.2024
- Operated Powered Industrial Trucks (PIT), including forklifts, reach trucks, and order pickers, to transport, load, and unload goods in a fast-paced warehouse environment
- Accumulated over400 hours of experience operating various PIT equipment
- Maintained accurate inventory records by scanning and organizing products according to Amazon's storage and retrieval system
- Collaborated with team members to meet daily productivity and shipping targets, consistently exceeding performance benchmarks
- Monitored and maintained a clean, organized, and hazard-free workspace to support a safe and efficient workflow
Cashier/To Go Associate
Food Lion
01.2022 - 06.2024
- Processed and fulfilled online grocery orders with accuracy, ensuring timely and efficient delivery or pickup for customers
- Communicated with customers regarding order details, substitutions, and preferences to guarantee satisfaction
- Maintained organization and cleanliness of workstations and storage areas, adhering to food safety standards
- Collaborated with team members to handle high-volume orders during peak times while meeting deadlines
- Operated cash registers to process customer purchases, returns, and exchanges accurately and efficiently
- Delivered exceptional customer service by addressing inquiries and resolving concerns in a friendly and professional manner
Painter
Prince George County Public Schools
06.2022 - 08.2022
- Prepared interior and exterior surfaces by cleaning, sanding, and filling cracks or holes to ensure optimal paint application
- Applied paint, stain, varnish, and other finishes using brushes, rollers, and spray equipment to achieve smooth, high-quality results
- Operated and maintained painting tools, ladders, and scaffolding while adhering to strict safety protocols
- Ensured project completion within deadlines and budgets, consistently exceeding client expectations
Busser
Kanpai Japanese Steak & Sushi
05.2022 - 06.2022
- Maintained a clean and organized dining area by promptly clearing tables, removing dirty dishes, and resetting for the next guests
- Ensured dishes, glassware, and utensils were properly cleaned, sanitized, and restocked in the kitchen
- Monitored dining areas to address spills, trash, or other maintenance needs quickly, ensuring a safe and pleasant environment
- Supported the kitchen and waitstaff during busy shifts, contributing to smooth and efficient restaurant operations
Cook
McDonald's
12.2021 - 03.2022
- Prepared high-quality menu items in a fast-paced environment, ensuring accuracy and adherence to McDonald's food safety and quality standards
- Operated and maintained kitchen equipment, including grills, fryers, and ovens, to optimize efficiency and performance
- Followed strict food hygiene and safety protocols to maintain a clean and compliant kitchen environment
- Collaborated with team members to fulfill customer orders promptly, achieving a high level of customer satisfaction during peak hours
Education
Bachelor of Science - Business
George Mason University
Fairfax, VA05.2028
Skills
- Customer Service and Communication
- Time Management and Multitasking
- Powered Industrial Trucks (PIT) Operation
- Online order fulfillment
- Team Collaboration and Problem-Solving
LANGUAGES
Native Chinese and English
Timeline
Pit Operator
Amazon
06.2024 - 08.2024
Shopper/Driver
Instacart
02.2024 - Current
Painter
Prince George County Public Schools
06.2022 - 08.2022
Busser
Kanpai Japanese Steak & Sushi
05.2022 - 06.2022
Cashier/To Go Associate
Food Lion
01.2022 - 06.2024
Cook
McDonald's
12.2021 - 03.2022
Bachelor of Science - Business
George Mason University