Destiny Ramirez
Inglewood
Summary
Highly responsible with experience in leading and managing teams. Skilled in coordinating activities, ensuring compliance with regulations, and resolving issues to maintain operations and achieve business goals. Effective communicator and problem-solver who has made significant impacts on operational efficiency in previous roles. Strong leadership skills demonstrated by creating a positive work environment that encourages team collaboration and productivity.
Overview
9
9
years of professional experience
Work History
Person In Charge
Smart & Final
01.2019 - Current
Cashier
Kentucky Fried Chicken (KFC)
01.2018 - 12.2019
- Handled cash, credit card, and mobile payment transactions with precision and adherence to company policies.
- Resolved customer inquiries, complaints, and requests in a professional and courteous manner.
- Maintained a clean and organized checkout area, restocking items as needed to ensure a smooth shopping experience.
- Collaborated with team members to ensure seamless communication and efficient workflow during peak hours.
- Processed a high volume of transactions accurately and efficiently, maintaining a strong focus on customer service.
Cashier
Tumbyʼs Pizza
05.2017 - 12.2017
- Provided exceptional customer service by taking orders, addressing customer inquiries, and resolving any issues promptly.
- Maintained a clean and organized work environment in compliance with health and safety standards.
- Collaborated with team members to efficiently fulfill customer orders and maintain a fast-paced, busy kitchen environment.
- Processed cash, credit card, and mobile payments accurately and efficiently.
- Provided exceptional customer service by addressing inquiries and concerns in a professional manner.
- Collaborated with team members to achieve store sales goals and deliver a positive shopping experience.
Education
Bachelor's degree - Criminal Justice
Cal State University, Dominguez Hills
Carson, California 08.2019 - 12/2025
Skills
- Bilingual
- Computer Literate
- Active Listening
- Problem Solving
- Management Skills
- Decision-Making
- Teamwork
- Organizational Skills
- Customer service
- Time management
- Team collaboration
- Conflict resolution
- Report writing
- Critical thinking
- Data analysis
- Ethical decision-making
- Team management
- Staff development
- Effective leadership
- Operations management
- Department organization
- Performance management
- Employee motivation
- Strategic planning
- Decision-making
- Inventory control
- Policy enforcement
Languages
- English
- Spanish
Timeline
Bachelor's degree - Criminal Justice
Cal State University, Dominguez Hills
08.2019 - 12/2025
Person In Charge
Smart & Final
01.2019 - Current
Cashier
Kentucky Fried Chicken (KFC)
01.2018 - 12.2019
Cashier
Tumbyʼs Pizza
05.2017 - 12.2017