Results-driven Frontline Supervisor with expertise in employee coaching, problem-solving, and time management. Strong focus on employee development and safety compliance, committed to driving productivity and minimizing delays.
Work History
Frontline Supervisor
1 Year
UPS | 08.2025 - Current
Supervised daily package sorting operations to ensure efficiency and accuracy.
Trained new team members on safety protocols and operational procedures.
Monitored workflow to optimize productivity and minimize delays.
Implemented process improvements that enhanced service delivery times.
Conducted performance evaluations to provide constructive feedback and support growth.
Maintained safe and clean work environment by educating and directing personnel on use of control points, equipment and resources.
Provided ongoing coaching and feedback to employees, fostering an environment of continuous learning and growth.
Ensured compliance with industry regulations and company policies, minimizing potential legal issues or financial penalties.
Loader
3 Years 11 Months
UPS | 09.2021 - 08.2025
Followed safety protocols to ensure secure handling of freight and prevent workplace accidents.
Assisted in training new employees on best practices for package handling and safety compliance.
Implemented continuous improvement strategies to optimize workflow and reduce delays in package processing.
Maintained cleanliness and organization of loading area to promote a safe working environment.
Loaded and unloaded cargo efficiently, minimizing potential damage to goods during transit.
Checked accuracy of product packaging and labeling, rectifying any issues.
Teacher
2 Years 4 Months
Southside Christian Daycare | 04.2017 - 08.2019
Collaborated with parents to support individual student needs and educational goals.
Developed and implemented engaging lesson plans to enhance children's learning experiences.
Mentored new teachers, sharing best practices for classroom management and curriculum delivery.
Organized age-appropriate activities that encouraged creativity and critical thinking skills.
Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
Identified struggling students early on and provided additional support through tutoring sessions and modified lesson plans.
Fostered positive learning environment that encouraged student curiosity and critical thinking.
Unloader
6 Months
UPS | 10.2018 - 04.2019
Sorted packages by size and destination to streamline warehouse processes.
Maintained cleanliness and organization of unloading areas to enhance safety compliance.
Implemented improvements in package handling techniques, reducing damage rates during unloading.
Assisted other team members in navigating large loads.
Unloaded packages with care and placed in proper staging area.
Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.