Current student studying to earn a Bachelor's degree in Human Resource Management seeking to obtain a position in which I can utilize my administrative skills while gaining additional experience.
Overview
4
4
years of professional experience
Work History
Human Resources Administrator
Chick-fil-A
06.2022 - Current
Responsible for all recruiting, hiring, onboarding, and offboarding.
Updated HR database with new employee information, changes in benefits, and employment status.
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Administered employee benefits programs and assisted with open enrollment.
Collaborated with managers to identify and address employee relations issues.
Conducted on/offboarding interviews and generated quarterly reports based on feedback.
Shift Supervisor
Chick-fil-A
05.2021 - 06.2022
Completed store opening and closing procedures.
Conducted performance reviews and provided staff with feedback and guidance.
Analyzed sales figures to ensure staffing would align with projected sales.
Resolved customer complaints and issues and offered solutions to maintain excellent quest experience.
Enforced company policies and regulations with employees.
Responded to and resolved customer questions and concerns.
Completed daily financial activities and prepared weekly reports for management to inform decision-making.
Hospitality Professional
Chick-fil-A
09.2019 - 05.2021
Delivered excellent customer service to support company reputation and guest satisfaction satisfaction.
Prepared food and beverages in a timely manner while upholding proper food and personal safety.
Reduced food safety risks by maintaining clean and organized work environment.
Connected with guests and team members and provided a welcoming environment
Human Resources Administrator / Pay & Personnel Specialist & Leave Administrator at United States Department of DefenseHuman Resources Administrator / Pay & Personnel Specialist & Leave Administrator at United States Department of Defense