Destiny Richardson
Chicago,IL
Summary
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate Manager
Chicago Public Schools -William Bishop Owen
02.2023 - Current
- Responsible for supervising lunchroom personnel (Lunchroom Attendant, Porter, Cook I, II and III) and participating in the preparation of a variety of food items in accordance with acceptable practices established by Nutrition Support Services and the designated food services management company.
- Communicating the daily lunchroom needs to staff and conducting regular staff meetings (minimum weekly), including food prep, sanitation, safety and general housekeeping topics; forecasting production needs and places food orders based on menu needs and inventory levels; recording and submitting inventory level data within assigned deadlines
- Documenting disciplinary issues in a timely fashion; attending required/scheduled meetings, workshops and trainings; completing and monitoring paperwork including but not limited to deposit slips, production records, cooks temperature logs, line temperature logs, refrigeration/freezer temperature logs, food delivery records and miscellaneous reports;
Customer Service Representative - WFH
Erie Health Center
09.2021 - 02.2023
- Answers all telephone inquiries regarding the daily appointment schedule, provider/clinic staff availability, Erie services and general patient information.
- Responsible for updating patient's demographic and insurance information at time of scheduling the appointment.
- Pages nurses and providers- Ensures to page message nurses & provider through airmail intranet for all urgent calls.
- Provides appropriate routing and handling of all telephone calls – administrative, clinical and informational in compliance with departmental guidelines.
Security Guard
AGB Security
04.2021 - 09.2021
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
Porter
Chicago Public Schools CPS
08.2020 - 09.2021
- Assisting with inventory and putting away stock, including labeling and dating; sweeping and mopping serving line, kitchen, food prep and storage areas; vacuuming food service related areas;
- Cleans and sanitizes counter tops, work areas, storage areas, and various food service equipment; scrapes dishes and trays.
- Pest Control
- Assisting in piloting and implementation of new programs within Nutrition Support Services; demonstrating punctuality and regular and predictable attendance.
Education
High School Diploma -
Epic Academy
8255 S Houston 06.2017
Skills
- Good leadership
- Problem Solving
- Organization
- Coaching
Certification
- Perc Card
- Paraprofessional Educator
- Food Service Manager License
Timeline
Associate Manager
Chicago Public Schools -William Bishop Owen
02.2023 - Current
Customer Service Representative - WFH
Erie Health Center
09.2021 - 02.2023
Security Guard
AGB Security
04.2021 - 09.2021
Porter
Chicago Public Schools CPS
08.2020 - 09.2021
High School Diploma -
Epic Academy
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