Sruthy Madhavi Krishnamma
Hastings,NE
Summary
I am looking for a challenging position with a dynamic organization in which I can become a valued member of the team where my skills, experience, creativity, and knowledge will positively impact and career growth is based upon results and dedication.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Walmart
09.2023 - Current
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Provided product price information to customers.
- Managed customer relations through communication and helpful interactions.
- Trained and mentored junior staff on customer service strategies and techniques.
Supervisor
Top Star Garments
03.2021 - 07.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Gathered, organized and input information into digital database.
Education
Bachelor of Computer Science Engineering - Computer Science And Programming
Sree Buddha College of Engineering
04.2020
High School Diploma -
SN Trust High School
Kerala, India03.2016
Skills
- Business Administration
- Data Analytics
- Good communication skills
- Good patience and coordination ability
- Good computer knowledge
- Good leadership
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Trained new hires on sales and service techniques.
- Updated and maintained company database to reflect current and accurate client records
Languages
English
Malayalam
Hindi
Tamil
Certification
- Web development using python flask
- Cloud Computing Workshop Conducted By Techstore solutions(p)Ltd.
- Internship at Ad Hoc Technologies(p)Ltd.
- NPTEL online certification
Timeline
Associate
Walmart
09.2023 - Current
Supervisor
Top Star Garments
03.2021 - 07.2023
Bachelor of Computer Science Engineering - Computer Science And Programming
Sree Buddha College of Engineering
High School Diploma -
SN Trust High School
Similar Profiles
Eric PuleoEric Puleo
Online Pickup Associate at WalmartOnline Pickup Associate at Walmart
Trenton PeckTrenton Peck
Front End Team Lead at WalmartFront End Team Lead at Walmart
Dawson HyattDawson Hyatt
Overnight Stocker at WalmartOvernight Stocker at Walmart
Rachel ChristopherRachel Christopher
Spark Driver at WalmartSpark Driver at Walmart
Noah KleinNoah Klein
Registered Nurse, Emergency Department at Mary Lanning HealthcareRegistered Nurse, Emergency Department at Mary Lanning Healthcare