Summary
Overview
Work History
Education
Skills
Highlights Of Competencies
State
City
References
Timeline
Generic

Destiny Richardson

Palmdale,CA

Summary

Reliable Customer Service Representative with extensive track record in demanding sales and account management environments. Strong presenter, communicator and problem solver working effectively and productively with diverse customers and individual needs.

Overview

4
4
years of professional experience

Work History

Key Holder

Earthbound Trading Company
Beverly Hills, CA
12.2023 - Current
  • Ensured store was opened and closed in a timely manner according to company policies.
  • Maintained accurate records of merchandise, inventory levels, sales, returns, and staff transactions.
  • Assisted customers with product selection and resolving complaints.
  • Supervised employees by providing direction on tasks and expectations regarding customer service standards.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Identified potential shoplifters through observation of suspicious behavior or activities.
  • Evaluated store performance and incorporated feedback to implement improvement plans.
  • Coached staff on strategies to enhance performance and improve customer relations.

Childcare Worker

Independent Contractor
Palmdale
01.2023 - 08.2023
  • Utilized problem solving techniques when dealing with challenging behaviors from children.
  • Regulated children's schedules to balance rest, learning and play.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Instructed children on good sanitary habits when washing hands, using bathroom or eating.
  • Used positive reinforcement and behavior modeling to instill discipline in children.

Sales Associate

Marinas Sun Wear
Palmdale
08.2020 - 08.2023
  • Greeted customers and provided exceptional customer service.
  • Assessed customer needs to provide assistance and information on product features.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Handled customer complaints in a professional manner.
  • Suggested ideas for improving store operations and increasing profits.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.

Food Service Worker

N’Joy Popcorn
Palmdale
08.2020 - 06.2023
  • Welcome and greet customers to maintain a positive and professional environment.
  • Provided professional customer service independently.
  • Maintained a clean work environment that meets employer, state, and federal expectations.
  • Managed a clean inventory, restocking store products, and emptying trash and recyclables.
  • Prepared varieties of flavored popcorn, flavored nuts, and soft serve.
  • Performing store opening and closing responsibilities over the course of three years, while getting store management's trust and confidence.
  • Learned to operated a register along with understanding how to properly count the register after closing.

Education

Technology 1: Automotive Systems -

Diane Watson Training Center

High School – Diploma (May 2023) -

Highland High School

Skills

  • Employee Motivation
  • Multi-tasking strength
  • Sales proficiency
  • Customer Service
  • Loss prevention strategies
  • Cash Handling
  • Goal attainment
  • Bank Deposits
  • Daily Reporting

Highlights Of Competencies

Inspect/diagnose vehicles ranging from compacts to trucks using scanning equipment. Perform starting & charging system tests; identify & inflate tires correctly for size and ply. Change oils and filters, check tire pressure & add fluids as needed. Develop and execute layout and installation of electrical wiring and fixtures. Use hand & power tools including hoists, drills, precision instruments & electronic testing. Follow checklists to ensure belts, hoses, steering systems, spark plugs, brake are examined. Plan work procedures, using charts, technical manuals and experience. Test and adjust repaired systems to meet manufacturers' performance specifications. Perform routine and scheduled maintenance services such as oil changes and tune-ups.

State

California

City

Los Angeles

References

Previous Managers -

  • Kat Perkins -

       (214) 597-4216 

  • Gary Levin

      (661) 965-4253 

      gary@njoypopcorn.com

  • Markus Smith

     (310) 702-4896 

     Msmith237@gmail.com

  • Samantha smith

       (708) 218-3058 

Sammi_h718@yahoo.com 

Timeline

Key Holder

Earthbound Trading Company
12.2023 - Current

Childcare Worker

Independent Contractor
01.2023 - 08.2023

Sales Associate

Marinas Sun Wear
08.2020 - 08.2023

Food Service Worker

N’Joy Popcorn
08.2020 - 06.2023

Technology 1: Automotive Systems -

Diane Watson Training Center

High School – Diploma (May 2023) -

Highland High School

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Destiny Richardson