Destiny Roberts
Richfield,UT
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
Work History
Assistant Manger
Eagles Landing
07.2023 - Current
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Assisted in the management and supervision of a team of 10 employees.
- Developed and maintained relationships with vendors and suppliers, negotiating contracts and ensuring timely delivery of products.
- Resolved customer complaints and concerns in a timely and professional manner.
- Operated cash register and accurately processed transactions.
- Stocked and restocked merchandise according to inventory levels.
- Completed end of shift reports and accurately balanced cash drawer.
Assistant Manager
Dairy Queen
09.2021 - 04.2023
- Address and resolve various customer questions and concerns.
- Gained strong foundation in customer service, team collaboration, and task prioritization.
- Ensure customers are satisfied with the level of service
- Trained and supervised team members, providing guidance and support to ensure high quality work.
- Maintained a clean and organized work environment, ensuring compliance with safety and sanitation standards.
- Collaborated with the manager to create and maintain a positive and productive work environment.
Package Scanner
Paparazzi
10.2019 - 05.2020
- Set up station by receiving packing orders and gathering packing materials.
- Verified accuracy of orders and ensured proper product labeling.
- Pulled and stacked products based on daily orders.
- Loaded boxes onto trucks or other means of transportation for shipping.
- Marked packages with identifying information, tracking numbers or customs information.
Education
Cedar Ridge High School
Richfield, UTSkills
- Time Management
- Customer Relations
- Sales and Marketing
- Money Handling
- Closing Oversight
- Customer Experience
- Team Leadership
Timeline
Assistant Manger
Eagles Landing
07.2023 - Current
Assistant Manager
Dairy Queen
09.2021 - 04.2023
Package Scanner
Paparazzi
10.2019 - 05.2020
Cedar Ridge High School