Kathleen Yesian

• Assisted in supervising daily store operations to ensure efficient workflow and customer satisfaction.
• Coordinated staff schedules to optimize labor efficiency and meet business demands.
• Trained new employees on company policies, customer service standards, and operational procedures.
• Implemented inventory management practices to maintain stock levels and reduce shrinkage.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
• Developed promotional displays to enhance product visibility and drive sales growth.
• Resolved customer inquiries and complaints promptly, improving overall shopping experience.
• Led team meetings to communicate goals, expectations, and performance feedback effectively.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Assisted in budget preparation, ensuring alignment with financial goals.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.

• Provided compassionate care to clients, assisting with daily living activities and personal hygiene.
• Monitored client health conditions, documenting changes and reporting to healthcare professionals.
• Assisted clients with mobility, ensuring safety during transfers and ambulation.
• Developed strong relationships with clients, fostering trust and emotional support.
• Maintained a clean and safe environment for clients by following infection control protocols.
• Collaborated with multidisciplinary teams to create tailored care plans for individual needs.
• Educated clients and families on proper health management techniques and resources available.
• Adapted quickly to changing client needs, demonstrating flexibility in care delivery strategies.
• Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
• Maintained a clean and safe home environment for patients, reducing falls and accidents.
• Assisted clients with daily living activities, enhancing their independence and quality of life.
• Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
• Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
• Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
• Improved patient well-being by providing compassionate and attentive personal care.
• Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
• Completed entries in log books, journals, and care plans to accurately document and report patient progress.
• Provided mobility assistance such as walking and regular exercising.
• Traveled to clients' homes to complete healthcare services and promote continuity of care.
• Monitored client health by performing routine pulse, temperature and blood pressure checks.

Provided care to hospice patients in home settings. Assisted family members with emotional and practical support. Followed medical directives and hospice guidelines to enhance patient comfort and address daily needs such as bathing, feeding, and personal hygiene. Maintained a clean living environment and encouraged daily engagement with family members.

• Assisted in supervising daily store operations to ensure efficient workflow and customer satisfaction.
• Coordinated staff schedules to optimize labor efficiency and meet business demands.
• Trained new employees on company policies, customer service standards, and operational procedures.
• Implemented inventory management practices to maintain stock levels and reduce shrinkage.
• Analyzed sales data to identify trends and adjust merchandising strategies accordingly.
• Developed promotional displays to enhance product visibility and drive sales growth.
• Resolved customer inquiries and complaints promptly, improving overall shopping experience.
• Led team meetings to communicate goals, expectations, and performance feedback effectively.
• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Managed inventory levels to minimize stockouts while reducing overhead costs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Generated repeat business through exceptional customer service.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Facilitated clear communication between employees and upper management through regular meetings and updates.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Implemented staff training programs, enhancing product knowledge and improving customer service skills.
• Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
• Monitored sales trends to adjust pricing strategies for optimal profitability.
• Assisted in budget preparation, ensuring alignment with financial goals.
• Engaged with customers to gather feedback, using insights to improve service and product offerings.