Destiny Robinson
Sandpoint,ID
Summary
Professional with strong background in nursing and case management, specializing in patient advocacy and care coordination. Adept at developing comprehensive care plans, managing complex medical cases, and working collaboratively with multidisciplinary teams to achieve optimal patient outcomes. Known for adaptability, reliability, and results-focused approach in dynamic healthcare environments. Skilled in patient assessment, discharge planning, and resource utilization.
Overview
10
10
years of professional experience
Work History
RN
Lifecare Center Of Sandpoint
07.2015 - Current
- Resident care manager experience: managed care of 40 resident unit
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Worked directly with insurance companies authorizing services and claims.
- Staff nurse responsible for care of long-term and sub-acute residents
- Developed and implemented individualized care plan for residents while following physician instructions
- Established and maintained successful relationships with residents, families and physicians by utilizing exemplary communication and active listening skills
- Observed and documented resident factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
RN
Ivy Court
07.2022 - 09.2022
- Improved resident care by providing compassionate and comprehensive nursing support on a busy skilled nursing and Covid floor.
- Established compassionate environment by providing psychological, emotional and spiritual support to residents and families.
- Maintained high standards of clinical excellence through regular participation in professional development opportunities and staying current with industry best practices.
- Ensured accuracy in resident records by meticulously documenting assessments, interventions, and outcomes, ultimately contributing to better-informed decision making by healthcare providers.
RN Case Manager
Lifecare of Sandpoint
01.2020 - 09.2020
- Enhanced resident care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Advocated for residents '' rights and preferences, working diligently to align care with individual values and goals.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated family members and caregivers on resident care instructions.
- Enhanced resident satisfaction with empathetic communication and timely updates on care progress.
Education
Associate of Science - Nursing
North Idaho College
Coeur D'alene, ID05.2015
Skills
- Care management
- Medical Insurance documentation and compliance
- Insurance prior authorization and claims
- Treatment and care plan Modification
- Physical assessments/admissions/discharges
- Discharge planning
- Interdisciplinary team communication/coordination
- Strong clinical judgment
- Telephonic communication/education with family
- Exceptional Organizational Skills
- Care Coordination
- Symptom Management
- Home health
- Chronic disease management
- Multidisciplinary approach
Timeline
RN
Ivy Court
07.2022 - 09.2022
RN Case Manager
Lifecare of Sandpoint
01.2020 - 09.2020
RN
Lifecare Center Of Sandpoint
07.2015 - Current
Associate of Science - Nursing
North Idaho College
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