Destiny Robinson
Philadelphia,PA
Summary
Experienced Patient service registrar that holds an extensive knowledge of medical regulations and policies. I offer strong dedication to inform patient care, administrative excellence and confidentiality. Also Efficient working with various of EMR systems such as Epic and Navi Net, along with great office and computer skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Accucare Internal Medicine
Philadelphia, PA, US
03.2019 - Current
- Register patients; verify insurances and referrals in Navinet
- Prepare bills for insurance submittal; collect co-pays
- Answer phones and schedule appointments
- Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
Patient Service Representative
Burnstein Medical Associates
Philadelphia, PA
08.2014 - 03.2019
- Answer phones and confirmed appointments
- Update patient medical chart and file charts in EMR (Health Fusion)
- Verified insurance eligibility and coverage for patients.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Entered patient demographic and insurance data into electronic medical record system.
Education
High school diploma or GED -
Associate in Science (AS) - Allied Health Science
Harcum College
Bryn Mawr, PA12.2021
Skills
- EMR
- Customer service
- Typing
- Dispatching
- Medicare
- Medical Records
- Patient care
- Medical Scheduling
- ICD-10
- ICD-9
- CPT Coding
- CPR and First Aid Certified
- Able to enter patient demographics and scheduling into EMR system
- Familiar with CPT & ICD-9-CM coding
Certification
- Certified Medical Assistant
- CPR Certification
- BLS Certification
Additional Information - Relevant Skills
- CPR and First Aid Certified
- Able to enter patient demographics and scheduling into EMR system
- Trained in experience measuring all vital signs including height and weight
- Familiar with CPT & ICD-9-CM coding
- Measuring oxygen saturation
- Obtaining stool, sputum, and urine specimens and throat cultures
- Able to perform PFTs and administer nebulizer breathing treatments
- Venipuncture including butterfly
- Trained in administration of injections (IM, SubQ, and ID)
- Able to perform capillary punctures
Personal Information
Authorized To Work: US
Timeline
Patient Service Representative
Accucare Internal Medicine
03.2019 - Current
Patient Service Representative
Burnstein Medical Associates
08.2014 - 03.2019
High school diploma or GED -
Associate in Science (AS) - Allied Health Science
Harcum College