Destiny ROTH
Aberdeen,MD
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
Work History
Housekeeping Manager
Let's Clear the Air, LLC
Bel Air, MD
08.2024 - 01.2025
- Exceeded quality service goals by managing team productivity and workflow to implement continuous improvement.
- Established hands-on, proactive management style to facilitate improvements to workflow and room turnover.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Practiced safe work habits and wore protective safety equipment.
- Resolved customer complaints in a timely manner.
- Coached staff on strategies to enhance performance and improve customer relations.
In-Home Nanny
Emily Morin
Aberdeen, MD
01.2024 - 08.2024
- Planned meals based on dietary guidelines with consideration of food allergies or preferences.
- Maintained cleanliness and organization of children's living spaces and play areas.
- Provided a safe environment in the home by adhering to safety standards while caring for the children.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Minimized TV and mobile device time by engaging children with games and physical books.
- Created an atmosphere that was conducive to learning through positive reinforcement techniques.
- Organized age-appropriate educational activities to stimulate learning and development.
- Kept detailed daily logs and reports for parents on children's progress and activities.
Utility Technician
Ashley Addiction Treatment
Havre De Grace, MD
02.2023 - 02.2024
- Answered emergency calls and responded quickly to repair urgent issues.
- Reviewed service tickets and investigated customer complaints to identify problems.
- Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
- Used equipment, techniques and tools for task completion.
- Coordinated efforts between departments involved in maintaining the utilities.
- Worked effectively in team environments to make the workplace more productive.
Warehouse Worker
FedEx
York, PA
08.2022 - 12.2022
- Used digital database to keep records of units and stock moved.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Operated scanners, computers, and other equipment to track orders.
- Maintained stock levels in accordance with company policies.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
Server
De Lazy Lizard
Ocean City, MD
05.2021 - 08.2022
- Presented menus and answered questions regarding items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted guests and provided menus.
- Stocked service areas with supplies during slow periods.
- Trained new employees on restaurant procedures and plating techniques.
- Prepared drinks according to standard recipes.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
Security Guard
GardaWorld Security
York, PA
08.2021 - 05.2022
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Identified suspicious activity to determine appropriate response.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Warned persons of rule infractions or violations and evicted violators from premises.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
Crew Member
Pats Pizza
Havre De Grace, MdMdM
06.2019 - 06.2021
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Checked expiration dates on all products before serving them to customers.
- Took orders from patrons and input selections into store computer system.
- Presented orders to guests within anticipated service times.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Processed payments on cash register and counted back bills and change to patrons.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Tailored orders to address customer allergies and gluten concerns.
Education
High School Diploma -
Havre De Grace High School
Havre De Grace, MD05-2021
Skills
- Customer service
- Leadership
- Training & Development
- Excellent communication
- Multitasking Abilities
- Dependable and responsible
- Critical thinking
- Conflict resolution
- Flexible and adaptable
Affiliations
- During the spring and fall, I coach 8 to 12 yr old girls in softball.
- Participate in the North Bay Women's Rugby team.
References
References available upon request.
Timeline
Housekeeping Manager
Let's Clear the Air, LLC
08.2024 - 01.2025
In-Home Nanny
Emily Morin
01.2024 - 08.2024
Utility Technician
Ashley Addiction Treatment
02.2023 - 02.2024
Warehouse Worker
FedEx
08.2022 - 12.2022
Security Guard
GardaWorld Security
08.2021 - 05.2022
Server
De Lazy Lizard
05.2021 - 08.2022
Crew Member
Pats Pizza
06.2019 - 06.2021
High School Diploma -
Havre De Grace High School
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