Dedicated team member and shift manager with strengths in customer service, team collaboration, and problem resolution. Proven ability to promote safety and productivity while efficiently managing logistics.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Package Handler
FedEx
Hurst
02.2025 - 07.2025
Sorted packages according to destination and delivery schedules for efficient logistics.
Operated scanning equipment and conveyor belts to ensure accurate package processing.
Kept workspace clean and organized, promoting safety and productivity.
Worked collaboratively with team to consistently meet shipping goals.
Assisted in training new staff on effective package handling techniques.
Efficiently stacked boxes onto pallets for optimal storage capacity.
Cleared debris from loading dock to maintain a safe working environment.
Employed computer systems for order tracking, label generation, and report creation.
Shift Manager
Planet Fitness Gym
Roanoke
01.2025 - 07.2025
Trained new employees on company policies and operational procedures.
Conducted routine inspections of work areas to ensure cleanliness and organization.
Fostered positive working relationships with staff, customers, and vendors.
Supervised daily operations to maintain compliance with safety standards.
Assisted in resolving customer inquiries to maintain service quality.
Coordinated communication between team members and management for efficiency.
Server
Backporch Drafthouse
Northlake
06.2024 - 11.2024
Provided outstanding customer service in busy dining atmosphere, catering to high volume clientele.
Resolved real-time customer complaints with patience and professionalism to ensure satisfaction.
Took timely and accurate orders, facilitating smooth service flow.
Greeted guests warmly, answered questions, and recommended specials to drive revenue.
Managed cash transactions and operated point-of-sale system with precision.
Showcased deep knowledge of menu offerings to enhance customer engagement.
Education
High School Diploma -
The University of Texas At Arlington
Arlington, TX
05-2029
Skills
Customer service
Team collaboration
Problem resolution
Effective communication
Time management
Affiliations
I attend a Christian small group with students that attend UTA.