Destiny Seals
Talladega,AL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Opener
Planet Fitness
06.2024 - Current
- Removed materials and products from machines and equipment to place materials and products in boxes, trucks or conveyors.
- Opened and closed gates of belts and pneumatic conveyors on machines.
- Enhanced customer experience by promptly and efficiently opening accounts with accurate documentation.
- Communicated with team members to guarantee continuous production of correct product at high quality levels with minimal wasted time and materials.
Manager
Chick-fil-A
05.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Supervisor
United Parcel Service, UPS
09.2020 - 07.2024
- Started out hourly and worked myself up to supervisor position
- Created successful work schedules for 30 team members to maintain deadlines and fully staff shifts
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows
- Set overall vision and provided team leadership
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs
- Built, managed and coached insourced and outsourced teams
- Identified individual employee's unique work styles and adapted management methods
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
Server
Texas Roadhouse
05.2021 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Psychology
Auburn University-Montgomery
Montgomery, AL05.2021
High School Diploma -
Talladega County Central High School
Talladega, AL05.2016
Skills
- Training and Development
- Priority Management
- Conflict Resolution
- Scheduling
- Excel experience
- Lesson Planning
- Tutoring
- Emotional Support
- Critical Thinking
State
AL
Zip
35160
City
Talladega
Timeline
Opener
Planet Fitness
06.2024 - Current
Manager
Chick-fil-A
05.2024 - Current
Server
Texas Roadhouse
05.2021 - 08.2023
Supervisor
United Parcel Service, UPS
09.2020 - 07.2024
Bachelor of Science - Psychology
Auburn University-Montgomery
High School Diploma -
Talladega County Central High School
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