Destiny Sheppard
Sulphur,LA
Summary
Dynamic retail professional with a proven track record at Sherwin-Williams, excelling in customer relations and team leadership. Skilled in problem-solving and upselling, I have successfully mentored staff and enhanced store performance through strategic sales analysis, fostering strong client relationships and delivering exceptional service.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Sherwin-Williams
Sulphur, LA
02.2025 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within Sherwin.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Sales Specialist
Sherwin-Williams
Sulphur
08.2022 - 01.2025
- Built rapport with customers and assessed needs to make product recommendations and get upgrades.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
Sales Associate
Home Depot
Orange, TX
01.2020 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Deweyville High School
Deweyville, TX06.2017
Skills
- Problem-solving
- Customer experience
- Customer relations
- Time management
- Team building and leadership
- Upselling and cross selling
- Mentoring and coaching
- Sales strategies
Timeline
Assistant Store Manager
Sherwin-Williams
02.2025 - Current
Sales Specialist
Sherwin-Williams
08.2022 - 01.2025
Sales Associate
Home Depot
01.2020 - 08.2022
High School Diploma -
Deweyville High School