Destiny Simprime
Davenport,FL
Summary
Highly adaptable and organized professional with a strong skill set in customer service. Known for effectively resolving issues by providing relevant information and options to customers. Demonstrates resourcefulness and adaptability in handling difficult situations, maintaining an upbeat and energetic approach. Excellent communication skills in English and as a bilingual individual.
Overview
6
6
years of professional experience
Work History
Inventory Clerk
CTDI - Communications Test Design
Davenport, FL
05.2023 - Current
- Maintained inventory count, tracked usage, and documented variances.
- Assisted in physical inventories, verifying counts against existing records for improved accuracy in reporting data.
- Facilitated smooth communication between departments regarding inventory needs and adjustments, leading to better overall efficiency in operations.
- Completed physical inventory counts each month.
Receptionist/ Personal Assistant
CDS Concierge
Charlotte , NC
01.2021 - 10.2022
- Facilitated seamless communication, enhancing visitor satisfaction.
- Assisted management team in various administrative duties.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Answered phone promptly and directed incoming calls to correct offices.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Kept reception area clean and neat to give visitors positive first impression.
Retail Sales Associate Cashier
Marshall’s
Davenport, Fl
07.2020 - 01.2021
- I worked in the men’s department and also cashier
- Connected with customers to support positive transaction experiences and address service concerns.
- Verified accuracy of online order pickups, reducing dissatisfied service metrics and supporting return patronage.
- Helped customers complete purchases, locate items and join reward programs.
Cashier
Tropical Smoothie
Davenport, Fl
03.2019 - 06.2020
- Customer services.
- I would take care of people made the smoothies for them and made sure they would leave satisfied.
- Worked flexible schedule and extra shifts to meet business needs.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Education
High school diploma -
Skills
- Customer service
- Building rapport
- Phone and email etiquette
- Application processing
- Clear communication
- Proficient customer service
- Positive attitude
- Time management
- Data entry
- File organization
- Administrative support
- Organizing and categorizing
- Verbal communication
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Inventory Clerk
CTDI - Communications Test Design
05.2023 - Current
Receptionist/ Personal Assistant
CDS Concierge
01.2021 - 10.2022
Retail Sales Associate Cashier
Marshall’s
07.2020 - 01.2021
Cashier
Tropical Smoothie
03.2019 - 06.2020