Destiny Snapp
Macomb,MI
Summary
Hard-working business professional 8+ years, whose well versed and job orientated. Proven to accelerate in any interested role desired. Fast learner, reliable with a positive attitude and a team player with strong leadership skills.
Overview
9
9
years of professional experience
Work History
Direct Care Support
Spectrum Human Services
06.2023 - Current
- Aide support to individuals within the community assisting with doctors appointments, actives , and outings.
- Assist individuals with on-going development and implementation of each persons training programs.
- Administered medication per physician instructions, ensuring client care is met.
- Remained alert to problems or health issues of clients and competently responded.
Vendor Operations Director
Swift Home Loans
08.2022 - 04.2023
- Developed training material in return allowed 95% of team members to be in production and 5% hands on training, benefiting in production to be met.
- Managed accounts of multiple mortgage/wholesale partners being the main point of contact and responsible for all vendor related issues.
- Designed and implemented layout for salesforce improving the process of tasking and completing work by 74%.
Underwriter II
United Wholesale Mortgage
04.2022 - 08.2022
- Proven ability to maintain and promote strong relationships with lenders, brokers and clients for constructive communications.
- Analyzed documentation including but not limited to credit, income, compliance, title documents, and appraisals during underwriting process ensuring accuracy.
- Processing loans from conditional approved to closing. Effectively clearing conditions aiding turn time improve by 3 days from 7.
Tax Specialist Team Lead
Rocket Mortgage
05.2015 - 02.2022
- Proven reoccurring 100% personal audits in balance with conducting annual audits to ensure the company is complying with federal guidelines.
- Setting goals and expectations for a team of 10 members. providing the direct coaching and development individually ensuring that production is exceeded.
- Building out processes, manuals also aiding with creating tools/interfaces.
- Balanced wires to ensure funding matched provided invoices from 3rd party companies.
Education
Certificates
High School Diploma -
East English Village
Detroit, MI06.2013
Skills
- Outlook
- Salesforce
- Mircosoft Office
- Proven experience leading and team/individual growth
- Problem Solving
Timeline
Direct Care Support
Spectrum Human Services
06.2023 - Current
Vendor Operations Director
Swift Home Loans
08.2022 - 04.2023
Underwriter II
United Wholesale Mortgage
04.2022 - 08.2022
Tax Specialist Team Lead
Rocket Mortgage
05.2015 - 02.2022
Certificates
High School Diploma -
East English Village
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