Phone Operator
Medical City Dallas Hospital
Dallas, TX
06.2022 - 11.2022
- Answered incoming calls and directed them to the appropriate department or individual.
- Provided customer service support for customers with questions or technical issues.
- Maintained a professional demeanor while handling customer calls.
- Greeted callers and identified their needs quickly and accurately.
- Updated customer accounts with new information from callers.
- Performed data entry of customer contact information into computer database systems.